I have three C7 hubs. Two control devices. One controls the integrations and rules. Devices on the two device controller hubs are linked to the third controller using Hub Mesh. After the firmware update, all linked devices on the third controller hub show as "OFFLINE." Upon checking the Hub Mesh settings, I noted that the the two device controller hubs are NOT listed as "Active hubs."
I am running an Asus Zen wifi AX router. Multicast is disabled on the router. All hubs are ethernet connected with static IPs. I am NOT using Hub Login Security. This configuration worked just fine until I updated firmware.
Did you update all three hubs to the latest firmware? Depending on what previous release your hubs were/are running, they may now be a mismatched set. If not, make sure all three hubs are upgraded to the same version.
This did not appear to work. Tried on all three hubs and rebooted all three. Still not seeing the other hubs in "Hub Mesh" "Active hubs and linked deveices still show as "OFFLINE."
change all your hubs to TCP for hub mesh, save it, shutdown all hubs, pull power from wall, wait 1 minute, boot up all hubs. It will take a minute to connect. I just had this issue 2 days ago
EDIT-the steps above i took prior to migrating to .154 to be safe, then upgraded. Hub mesh came back but took a few minutes to become functional.
I guess if nothing else works you could try rolling back, switch to TCP for hub mesh, then upgrade again
My meshed hubs do not appear s "Active hubs" on the "Hub Mesh" setting page. Selecting "Reconnect" displays a green bar stating "Hub mesh reset, reconnecting now" but nothing else happens.
Any "interesting" network setup? I don't think multicast should matter for TCP (not a network expert; someone correct me if that's wrong), but maybe any firewall rules like blocking certain ports?
I'm running both Firewall and stingBox on my network. I'm only blocking port 8443, There have been no configuration changes to these devices. Again, my hub mesh was working until I upgraded the firmware yesterday. Thank you again for all those offering assistance.
All three hubs are directly connected to a NetGear GS324 gigabit switch which is connected directly to my router. I also confirmed that monitoring of the hubs was turned OFF on my firewall (apparently I did this sometime in the past). What port is being used by Hub Mesh?
While I appreciate everyone's efforts, this issue remains unresolved. I have disabled my firewall and stingbox and rebooted the hubs and they still don't display as active hubs on the hub mesh settings page. Again - the hub mesh worked until I updated all the hubs to 2.3.4.153. I remain concerned that something in the update is the root cause of the problem.