Updated to 2.2.2.123 now my Schlage BE469ZP CAM 716 only locks manually

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29

No disrespects intended..

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30

So have you done what April suggested yet? Wasn't clear. She was suggesting:

  1. Change to Generic lock driver.
  2. Hit Save
  3. Hit configure
  4. Hit Refresh (not required, won't hurt)
  5. Change back to your original driver
  6. Hit Save
  7. Hit Configure
  8. Hit Refresh
  9. Reboot the lock. Remove batteries for a few seconds and re-insert
  10. After it boots up, give the lock a few spins by hand

I think that was the fix that she said had worked for her and maybe others.

I would give that a try, it's quick and easy to do, and can't hurt anything.

2 Likes
31

Kidding of course...I am definitely one of the smaller guns here. :slight_smile:

32

have you tried resetting the lock itself?
For Schlage

  1. Disconnect the batteries. ...
  2. Press and hold the outside Schlage button.
  3. While holding the outside Schlage button, reconnect the batteries.
  4. Release the outside Schlage button. ...
  5. To check that the lock was reset , press the outside Schlage button and enter one of the default access codes.
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33

I'd suggest @hotarobin hold on doing that until after trying the fix that @april.brandt suggested and I re-outlined above. :slight_smile: The nuclear option may be required in the end...

34

I am having the same lock issue again on 2.2.3.145. Rolling back fixes it for me. I think there is something happening with this firmware.

35

Did you try April's driver flip-flop suggestion?

36

Yep. Multiple times. And Zwave repairs. And pulling battery power and flipping the lock back and forth manually. And about everything else I could think of.

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37

Including the tin-foil hat option that I suggested to you via private message?! :wink:

Oh well, them I'm out of ideas on this one and we probably need Bryan's attention.

38

It is so weird that it wouldn't even give a log output or error of any type for the locks. It was like they didn't exist to the hub.

39

That is strange. I assume they still show routing in the details page. I'm so glad my experience is so boring lately from a "does it work" perspective.

40

C5 doesn't have that.

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41

Ah, yeah, forgot that.

So simple, I'll buy a C7 hub and ship it to you. Why didn't you think of this already? :wink:

2 Likes
42

I like that idea.. maybe you can discount if you buy two.. send one to me so no one can call you a hoarder. Lol..

1 Like
43

It's generous people like you that make the world a better place... :wink:

Hey, @bcopeland ...we need you here, please. :slight_smile:

44

@hotarobin - check your pm

46

IT WORKS!!

So it's the built in driver that needed to be changed in the new FW?

Thanks much
Anson

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47

Please share the fix here for others...unless its' double-secret probation secret. :wink:

48

Will leave April (solution provider) to update this thread.

49

@april.brandt ...yoo-hoo. :wink: