Hi all I noticed my devices connected to the hub were not working today so I went to login and the login is not working. I tried using the reset password but when I get the email with the code it says the code is not valid and to ask for another. This keeps happening. Any ideas why this may be hap…

thanks, I must have done what you linked will do it now. I do not recall having to log into the hub either checking it out now. it is the local hub what is the admin login now that it requires an email?

[image] johny3: what is the admin login now that it requires an email? It's the email that the hub was registered with (it doesn't look like your hub is registered with the email account used for the community).

that is the login that I do not know :slight_smile:

[image] johny3: that is the login that I do not know :slight_smile: See my private message.

problem solved, thank you for the help!

Unable to login or reset password - when connecting to hub

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bobbyD November 11, 2022, 11:16am 2

What password are you trying to reset? If you have the local security enabled for hub's web interface, check out this post to learn how to disable it: