Sonos App Finds One Device But Not Two Others

[hagan]

Hi there,

I have three Sonos devices. A Sonos One, and Two Ikea Symfonisk Bookshelf speakers. All are connected wirelessly via an Eero Pro network. When I go to discover Sonos devices, the Sonos One is found almost immediately, but I have never been able to find either of the Ikea Symfonisk speakers. I have tried everything from physically moving them to the main router and plugging them in via ethernet to unplugging the Eero closest to them so that they connect to the same router that the Sonos One is connected to, to moving my Hubitat and putting it on the same Ethernet switch as the Symfonisk. All the Sonos speakers are on the same subnet and I've set their IP's as static in the router configs. In fact, After setting up the Hubitat, they were the next thing on the list, so Hubitat's IP is 192.168.4.69, and the Sonos's are 192.168.4.70, 71, and 72.

I have no idea why these aren't found. UPnP is on and it's odd to me that one device is found wirelessly without issue, but the other two, wired or not, won't appear. Any thoughts?

Thanks!

[hagan]

I finally stumbled across a thread simply named "Sonos Move" that got me going. You can add devices manually. Doing this, I was able to add all of my speakers without issue. I'm guessing there might be something odd going on with the Ikea branded Sonos speakers. See here and simply use an IP to Hex converter and they'll be found immediately. Sonos Move

[aaiyar]

Glad you got that sorted! And welcome to Hubitat!

[mike.maxwell]

@hagan

Ikea branded Sonos speakers

The two symfonic's I have were discovered like all other sonos devices I have, so I don't think it is an issue with the Ikea versions...

[hagan]

Yeah, I'm not sure. There were a few warnings in the logs talking about unverified devices. Could it be that they were found but didn't show up because they have a slightly different model number or something?

[mike.maxwell]

@hagan

There were a few warnings in the logs talking about unverified devices. Could it be that they were found but didn't show up because they have a slightly different model number or something?

We don't look for specific model numbers, its all based on the sonos SSDP response, no matter, glad you got them connected.

[jdjmailbox]

I just had to remove the Sonos integration and reinstall it. I went through discovery and it would not find the 3 symfonisk speakers, but found all of the Sonos speakers. All worked fine before this, all were discovered. The only difference would be hub firmware versions between the dates of app discovery.

[waynespringer79]

@jdjmailbox

it would not find the 3 symfonisk speakers

This seems to reoccurring issue here lately here is the workaround I used.

Auto Discovery and Sonos

First look at your logs and find the device id in the error like below, in my case it was C0A83268 [sonos5] Create a virtual device from your devices page. Select Sonos Player as the driver and click save device Then copy your device ID from that error log and paste into the "Device Network Id" section of your device and click save device. Then you should be able to click the refresh tab and everything should populate.

[jdjmailbox]

I tried that, but it was very laggy, and it would not operate a "pair" of speakers, and only wanted to operate the separately. I did a hub restore to an earlier point, before removing the Sonos app, then i searched for the speakers and it found them just fine. I then had to delete the older, originally discovered devices. There seems to be an issue in the Sonos app, because problems came after it was uninstalled then reinstalled, maybe a slightly different version upon reinstallation?