[Solved] Mode Manager not returning to correct mode after away

alexlopes1 · January 19, 2019, 1:47am

The Mode Manager app is not returning to the correct mode after Away mode is exited. According to the logs below Away Mode was entered at 7:55pm then at 8:28 Away Mode was exited and I expected the "Kids Bedtime" mode to be entered ("Kids Bedtime" mode is on from 8:15pm to 10pm). This has happened with the following releases 2.0.3.117 and 2.0.4.117. Any ideas? Here are some details

Here are the System Events:

Here Is My Mode Manager Setup

LOGS:
dev:4192019-01-18 08:28:48.905 pm infoAway Mode Switch was turned off
dev:3532019-01-18 08:28:48.782 pm infoToy Room Light power is 6 watts
dev:1942019-01-18 08:28:48.686 pm infoAll Lights switch is off
app:4522019-01-18 08:28:48.680 pm infoAway Ghost Upstairs : Home mode Sleep
app:4532019-01-18 08:28:48.534 pm infoAway Ghost Dining Room: Home mode Sleep
app:4542019-01-18 08:28:48.531 pm infoAway Ghost Family Room: Home mode Sleep
dev:2262019-01-18 08:28:48.527 pm infoSending Message: Welcome Home I Turned Some Lights On For You Priority: 0 to Device: ShaneenePhone
app:4352019-01-18 08:28:48.506 pm infoKids Bedtime Items Off: Home mode Sleep
app:1682019-01-18 08:28:48.468 pm infoAll Lights off when mode changes to Sleep Turn Off
app:4342019-01-18 08:28:48.436 pm infoKids Bedtime Items On: Home mode Sleep
dev:3532019-01-18 08:28:48.287 pm infoToy Room Light was turned on
app:1342019-01-18 08:28:48.262 pm debugEvent Check Disabled.
dev:1642019-01-18 08:28:48.201 pm infoSending Message: Welcome Home I Turned Some Lights On For You Priority: 0 to Device: AlexPhone
app:5612019-01-18 08:28:48.051 pm infoArrival Lights And Away Off: Minivan Presence Sensor presence present
dev:5172019-01-18 08:28:47.997 pm infoMinivan Presence Sensor has arrived

bravenel · January 19, 2019, 4:29pm

That's not good. I'll look into it. Thanks for reporting this issue.

bravenel · January 19, 2019, 4:55pm

I think I have found the bug causing this. I have some testing to do to confirm. Fix should be in the next release.

alexlopes1 · January 20, 2019, 12:08am

Thanks Bruce!

jpoeppelman1 · February 5, 2019, 1:02pm

Hi, I have the same situation when returning to the correct mode using the time setting via virtual switch. Do we happen to know when this bug will be resolved?

Thanks!

bravenel · February 5, 2019, 10:04pm

In the next release.

jpoeppelman1 · February 7, 2019, 4:45pm

Bruce,

Thanks for looking into this, however I just now installed the hub update, but still it is not working. Attached is the screen shot. Basically I have a virtual switch that I want to turn off which will transition from guest mode to the X mode based on my time settings.

Thanks
James

raidflex · February 7, 2019, 10:10pm

Just had this same issue, wife got home and I checked the events for her life360 presence and it showed that she arrived and was present but HE never switched from away mode.

The hub is on 2.0.5.112. I did not have this issue before the 2.0.5.112 update.

The last event in Mode Manager was HE being set to away mode this morning when everyone left.

alexlopes1 · February 8, 2019, 3:34am

I’m on 2.0.5.113 and this seems to be working for me now.

raidflex · February 8, 2019, 2:43pm

It could have just been a glitch, I will know today if its working properly.

jpoeppelman1 · February 12, 2019, 1:15am

Just want to confirm this particular issue appears to be working now based on the latest hub update. Thanks Hubitat support team.

jpoeppelman1 · May 9, 2019, 11:11am

The problem is back. I'm having issues when returning from Away mode using time settings under switch off event. Can someone look into this please?

bravenel · May 9, 2019, 6:15pm

You need to show us your Mode Manager setup, and the logs from when it failed for us to look into it.

jpoeppelman1 · May 12, 2019, 1:23am

I can easily reproduce this issue. When I turn off my "Guest Mode" virtual switch nothing happens when it should return from away using time settings. Turning on "Guest Mode" works fine when changing the mode to Guest. The problem is with the off command. Please see screen shots.

bravenel · May 12, 2019, 2:56pm

I'm not able to reproduce this problem. It works for me, set up just like yours.

Are you sure that the system was in Away mode? It only sets based on time settings using a switch from Away mode, not some other mode.

jpoeppelman1 · May 12, 2019, 3:21pm

That's it. I was expecting the Return from Away mode to work in the generality, meaning if I switched off Guess Mode, then it would change the mode to either Day, Evening or Night based on time. It worked at one point so not sure if this was a related to a recent change? Perhaps this needs to be a different option altogether? Thanks Bruce, appreciate all the help.

jpoeppelman1 · May 14, 2019, 9:52pm

when can we expect the fix?

bravenel · May 14, 2019, 10:11pm

This isn't a feature of the app at this time, so there is no "fix". Return from Away is just that, for returning from Away mode.

It's not hard to do what you want with a trigger in Rule Machine, especially if you are using times for determining your modes. See this post:

You would use a different Trigger Event than that one, namely, switching off Guest Mode.

jpoeppelman1 · May 15, 2019, 11:23am

Thanks for the 2nd option. Just so you know, this did work at one point, then the functionality was removed. Ideally all of my mode change logic would be stored in one app, Mode Manager. It makes it a little easier to understand when making changes in one central application. RM is another option, agreed, but again this was working in a previous release.

bravenel · May 15, 2019, 2:11pm

I'll look into this. Perhaps it was removed by mistake.