Solid Blue Light

  • Solid blue means that the platform is not running, so you wouldn't be able to access hub's logs.
  • flashing red means that the hub isn't connecting to your local network.

Based on the details provided is hard to tell what the problem might be. Here is a post that might give you some ideas of what additional details you might want to provide, so that others can help you troubleshoot:

Also check this document:

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