I also have a C5, I found this Smartly Inject app yesterday and was excited, but then too encountered the same issue.
However, I have a workaround that allows for the pretty dashboard and the ability to resize and move the widgets.
Simply use a hybrid approach of option 1 and option 2.
Generate your JSON as per option 1, add it to your dashboard within Advanced.
Then go to option 2 and copy the 3 lines from from the usermode.json and paste these lines at the end of your JSON file while also replacing the last curly brace } with a comma ,
Save the JSON , close options and click the refresh button, on the dashboard. Now the paw appears and it all works fine! ... well for me anyway
I'm in the beta group so I'm using a beta version of the Hub FW, and it's possible something changed from 2.3.6.xxx to 2.3.7.xxx, so hopefully when 2.3.7.xxx gets released Smartly will be working normally. I'm not sure which hub FW version prior I was using the last time I created and "Smartly'd" a Dashboard. I know that there was a point previously where Smartly wasn't working and a later FW update resolved the issue, but it was not an intentional fix by HE, just something changed in the Hub FW that made Smartly work again.
I tried this and not working for me at all. I have a dashboard from a long time ago that has the paw/drag/drop working perfectly. Wanted to add the functionality to more dashboards but cannot. I am on the most recent hub firmware
The standard process may be broken again when creating new dashboards. You can get around this (if it's the same issue as in the past) by using the updated Smartly driver that (darn, fogetting who made it) is included in another topic on the Smartly dashboard...[rummaging around] I'll see if I can find it.
Just to be clear, if it's the same issue as before this should fix it. If there is some other issue going on, it may not help.
I just created a new Smartley dashboard on 2.3.7.145 and it works normally. I used the updated injector file, but didn't need to do the manual copy/paste of the updated JSON, it worked fine w/out doing that.
Do you have any other files listing in File Manager? At one point in the process I think the driver downloads a javascript (.js) file, which is the one that needs to be replaced with the one I updated. Weirdly I never thought this fixed anything, but perhaps it did...
Ah, it's probably the smartly.js.... Hmmm.... I don't want to mess up your existing stuff... It may not be the same issue. Let's not replace that file just yet...
What exact issues are you seeing when you try to set this up on another dashboard? Perhaps there is a step been missed or something else is going on...
I have some dashboards that i used smartly on a while ago but never installed the drag and drop. I tried those first today, no go. I then made a fresh dashboard and it uses the smartly theme etc.. but when i use the inject tile it does not hide the inject tile or create the paw.. Here is a test one
ok, that's fine... The theme and the drag and drop are to some extent separate features, so it makes sense the theme stuff still works, but I was worried you were already using the drag and drop successfully on some old dashboards.
Perhaps start by just uploading the .js file linked in my "solution" post on the other topic as a new file for now and see what happens when you try to use the dashboard.
