Secure Pairing of Repeaters Required? (Schlage Lock not reporting in)

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1

My 2nd Schlage BE369 lock is having issues and I'm wondering if I need better/more repeaters?

Working:

  • I can issue lock/unlock commands and they instantly happen
  • Lock Manger works fine with pushing lock codes to both locks
  • I can poll the lock and the state is updated correctly
  • First lock is working flawlessly but it's closer to hub

Not working:

  • Second lock will not push it's state to the hub

Tried:

  • Factory reset (battery pull, hold button, verify that custom codes are gone)
  • Exclude, include, exclude, include...
  • Bring hub within inches of lock when pairing

Additional info:

  • The two locks (working + problematic) are identical models.
  • Currently the lock says "zwaveSecurePairingComplete: true"
  • Mains powered dimmer (Inovelli LZW31-SN) is right next to lock on wall
  • Inovelli Dimmer Red Series LZW31-SN paired securely, but no other devices except for locks and a test RGB bulb are secure paired
  • About 30 mains powered, all Z-Wave Plus all unsecurely joined, are throughout the house (GE, Homeseer, Leviton switches and dimmers)
  • The Hubitat log shows no lock events from the troubled lock and all events from the problem lock

I was thinking of smashing the lock with a sledge hammer after messing with this for a whole evening but thought I'd ask for advice here first...

Should I add repeaters? I thouht all my Z-Wave plus dimmers would do the job?

2

Just my personal opinion based on how much I love my two Yale locks, and how many problems I’ve heard about the Schlage (Queue all the Schlage supporters to attack my words), the sledgehammer might be a good idea.

But before you do that, have you done a Z-Wave repair? Then wait several hours, because it takes time for them to rebuild the neighbor tables.

2 Likes
3

Just wanted to add a couple things:

  • Repeaters do not need to be paired securely
  • Although they should be the same, repeaters don't behave equivalently for lots of reasons (inside the wall vs outside, antenna positioning, other devices in the proximity etc. etc.)
4

Repeaters for locks should (must?) support beaming, as well.

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5

Does only the repeater immediately connected to the lock need beaming or do all devices back to the Hub need beaming?

6

Yeah I have done about 5 repairs so far. I even tried to keep the lock awake by entering codes the whole time. I'll keep doing repairs since I did add that last Inovelli Dimmer right next to it.

7

According to this article, it is the repeater closest to your lock: Full Air BnB Shclage Connect Integration for multiple property listings - Ideas and Suggestions - SmartThings Community

8

Thanks! I asked Inovelli to confirm that their new dimmer supports beaming but I can't imagine not. I'll post here when they get back to me or I'll dig through my secondary Z-stick controller to see when it reports back with.

9

Per this doc on the Z-Wave Alliance website, the Inovelli LZW31-SN does support Beaming. BTW - you can check any device on the alliance's site:

https://products.z-wavealliance.org/products/3438/embedpics

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