Iâm in the process of moving from Wink to HE. I made the mistake of canceling my subscription to Wink (I was mad....wouldnât connect to their server for 2 weeks) before excluding my relevant z-wave devices. Iâve already successfully paired my 4xNortek light switches so now itâs on to my 3xBE469âs that I bought and installed in early 2018. Thereâs so much good information here (which is much appreciated) that Iâm not sure where to start. Can someone boil down the pairing steps for me that seem to be the most successful? Thanks in advance.
You can use any smart hub with a z-wave chip to exclude z-wave devices.
The exclude process involves 2 things:
- The z-wave hub (your Hubitat in this instance) sending an âexclude commandâ
- Your z-wave device (your locks) being put into âexcludeâ mode.
When your device (your locks) are put into exclude mode, they send out a generic âexcludeâ signal that checks for any hub that is listening for that âexcludeâ signal. The hub then responds with âyes, I hear you, please complete the exclude now.â In turn, the device (your locks) complete the exclude process.
In Hubitat - the Exclude command is under âsettingsâ > âz-wave detailsâ
For the Schlage Locks, look for a user manual online for the exclude command/process.
Note: the Schlages are finicky and want an extremely strong z-wave mesh to enable the exclude/include. I have 3 of them myself. If your mesh isnât strong enough, get a long extension cord and Ethernet cable, then hang the Hubitat from the door knob that is next to the lock - literally a few inches from the lock - when going through the exclude/include process. Be patient - it might take 5-6 tries to get it to exclude/include properly.
After youâve got the lock included to Hubitat, open up the âlogsâ page in Hubitat. Then another browser tab, go to the device page for the lock and click on âconfigureâ. You should then see in the logs that the lock is âfetching codesâ. Wait until it tries to fetch all 30 codes (the max number of codes these locks support). If it fetches all 30 codes than you are complete. If it doesnât fetch all 30 codes, remove the battery from the lock for 10 seconds then try again. If that still doesnât work, start the exclude/remove/include process again from the start.
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Which BE469 do you have? The enroll process is different depending whether you have a BE469NX or a BE469ZP.
The unenroll process is the same for both types:
(1) bring the Hubitat hub near the BE469.
(2) put Hubitat hub into Z-Wave exclude mode (Discover Devices, 3 vertical dots in upper right corner of Hubitat web page),
(3) Hit the outside Schlage button on the keypad, then the 6-digit programming code, then 0. The lock will respond with green checkmark to indicate it has been excluded (from Wink).
Let us know which lock type you have, and we can go through the enroll process, which is also in Schlage manual. If you have a BE469ZP, you will need the 5-digit DSK code on the door side of the mounting plate. See my post upthread a few posts for a picture showing the location.
Edit: I see that @craigspree was typing a response at the same time I was. He seems to be a faster typist than I am.
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Perhaps I was the faster typist this time, but you were more succinct and offered more help than me. 
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I ordered the Zigbee version from amazon, it shipped a couple of days ago. At the time the zigbee and Zwave Plus versions were the same price so I went with Zigbee.
Then yesterday the Zwave Plus version went on sale $40 cheaper so I ordered it intending to return the Zigbee when it gets here. That decision was purely a monetary one.
After reading some more comments maybe I should cancel the ZP version and just eat the $40 and keep the zigbee.
Question, would the Zigbee version be easier on batteries? Saving money over time anyway?
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I would keep the Zigbee. The Zwave locks seem to have significantly more issues. I know mine do, and I am not alone with having problems.
Do they have Zigbee version in stock again? I could not find one anywhere when I looked between Thanksgiving and Christmas.
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I am in canada so amazon.ca does. not sure about .com
https://www.amazon.ca/gp/product/B07H3QZ85Z/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1
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Anyone have/had both versions and can comment on battery life zigbee vs Zwave Plus?
@672southmain many thanks for the fast reply I have the BE469NX. I have a connected Nortek z-wave light switch just 2 ft away from each of my 3 locks.....do I still need to get the HE hub close to each lock?
@craigspree big thanks for all of the detail! I'm going to take a shot at the first lock today or tomorrow. Standby.
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I noticed on the zigbee instructions it says this:
Your lock uses Zigbee to communicate
You need a Security Enabled Zigbee coordinator to utilize all the remote capabilities of your Schlage Connect.
I assume HE is a security enabled zigbee coordinator?
I have both and battery is the same. Personally I use the âUnrecommendedâ Lithium batteries because they last me close to a year. The reason they are not recommended is they die very quickly so you run the risk of being locked out. But risk is low for me personally because I have another door to enter if that happens. Risk is worth reward of having longer battery life for my situation.
I changed @jasonbalsorâs URL to use .com and surprisingly they have them in stock. Didnât for most of last year so I thought it was a discontinued product. I much prefer the Zigbee as I havenât had a single issue with it. Zwave was a pain to pair the few times I did it but this said once paired I havenât had any issues with it even though itâs the old non plus version.
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I had 2 BE469NX and changed out the electronics to BE469ZP so I could use S2 pairing with the C-7, and for longer battery life (S0 pairing, which the BE469NX uses, takes 3x the packets, so battery life is shorter). My 2 BE469ZP locks are at 98%, batteries replaced last June, so I now expect well over a year battery life.
From my experience, yes, you have to put the hub very near the lock to pair. Supposedly, the locks go into low power mode during pairing to reduce the opportunity for man-in-the middle attacks. I was never able to get my BE469NX or BE469ZP locks to pair unless the hub was very close.
Because you have a BE469NX, the pairing is simple. Put the Hubitat hub in Z-Wave inclusion mode (Discover Devices from vertical 3-dot menu on Hubitat web page, Z-Wave, Start Z-Wave Inclusion), press keypad Schlage button, 6-digit programming code (from sticker on lock electronics module), then 0. The lock will do green checkmark to indicate inclusion success.
I did an extra step prior to inclusion when I moved from Wink, namely, factory reset the lock, then delete the 2 default codes added by the reset, then add your desired codes using Hubitatâs built-in Lock Manager (you will have to add the app from the Apps page, ask if unclear, see Hubitat Documentation.
Factory reset of lock, and deleting codes, and include/exclude, are here for BE469NX:
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You can occasionally find Schlage Zigbee electronics modules on eBay to swap with BE469NX modules. All the modules are interchangeable (Z-Wave non-plus, Z-Wave Plus, Zigbee) regardless of lock style. Sometimes you can find âfor partsâ locks with a broken keypad or missing some mechanical parts. I got one of my BE469ZP modules for about $39, the other for about $60. Watch out for early firmware releases - mine are 0.11.0 and 0.10.9 and work fine, donât know about the Zigbee versions, everything I have is Z-Wave Plus.
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Awesome @672southmain. You guys rock! Unfortunately I didn't get time today so I may leave it until the weekend so I can be completely focused without distractions.
Just installed the Zigbee BE468. quick and painless! I think I will send back the Zwave Plus version and keep the zigbee
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I got a new Schlage BE469ZP (firmware Ver: 0.10.9)
When pairing to HE it didn't pick up what it was which I thought was odd, and had to manually hunt down the listing for Schlage BE469
@bcopeland , @mike.maxwell - here is the fingerprint from my logs if useful:
2021-01-17 01:46:22.739 pm infofingerprint mfr:"003B", prod:"0001", deviceId:"0469", inClusters:"0x5E,0x98,0x9F,0x55,0x6C,0x8A,0x22"
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Did you then change driver to built-in BE469, then save device, then hit configure?
There is a built in driver other than generic lock?
