I bought two of the Ring gen2 motion detectors, since I like their look (but wow are they bigger than I expected) and wanted something based on the 700 series. Unfortunately, I can't get HE to pick them up. I've got the latest updates and latest z-wave firmware. I easily managed to add a Ring gen2 keypad, and the S2 DSK process worked great, so I'm wondering what I'm doing wrong. Experience is the same with both sensors.
Has anyone else added the motion detector and if so did it require you to do anything outside of the standard pairing process?
Just for posterity, for anyone else running into this issue, there are two solutions:
Classic inclusion: Start inclusion on hub, remove a battery from the sensor, and immediately once you place the battery back in, hold the sensor's button for 3 seconds.
Use SmartStart on the mobile app. Note that this option is not available when you do local discovery. You have to create a cloud account and login that way to access the SmartStart option in settings. (This doesn't seem to be documented anywhere and took a while for me to guess.)
hey zacs,
how is your Ring G2 motion sensor working out for you? I paired mine (using classic inclusion, thanks!) and I found the "out of the box" settings had the motion detection too low (wasn't "seeing" motion soon enough). But when I change the one setting shown, "Motion Sensitivity", it seems to lock the sensor up and no longer sees any motion at all. If I pull the back cover off, it triggers the tamper field, so I know the sensor itself is functioning.
Issue now is if I put the setting back, still unresponsive. Am curious if you've altered any of the settings and if it's still working for you?
Also, in case anyone else is reading this and knows a whole lot more than me on what Hubitat is doing, after I make any of the setting changes, the State Variables shows these as "true".
configChanged is a mistake.. I’ll remove that, I use that for sleepy devices to know when they wakeup to apply config changes. And this device is FLiRS.
What do you have your sensitivity set to? 4 is the max and that’s what I have mine set to.. While these aren’t the most sensitive motion sensors I have used, they do work for me.
thanks for the response bcopeland. The sensor is completely unresponsive now. How do I exclude it and try to re-add it?
Also, when I added it, the security thing popped up and asked me to put in the DSK. Was I supposed to leave it as-is with the default and put the 5-digit code in?
@bcopeland I'm just getting started with my C-7, and I'm about to add 10 of these Ring Gen2 motion sensors (brand new, never included anywhere else). Can you recommend any best practices for including these? Is one of the above methods better than the other?
You can use smart start or classic inclusion.. I prefer classic.. Just press the button for ~3 seconds after you start inclusion on the hub.
Note of caution with ring devices.. Don’t change any of the security grants, just click ok.. Ring devices won’t operate properly without the security levels they expect.. So have your DSK pin ready
Well, pairing went super smoothly last night, but I noticed that on sensitivity level 3 and 4, it was almost completely unresponsive. I could dance in front of it forever and after some random amount of time it'd register motion. Changed it to level 1 and it works great! Very strange.
I'm having the same issue (with contacts as well). @rob9 found a solution here: [2.2.4.158 C7] Ring Contact Sensors Not Updating Status Reliably and it works for extenders and contact sensors. I'm unsure how it may resolve for the motion detectors. I'll try popping mine off the wall and power cycling to see if that helps.
I have just got a few of these up and running. It seems like they don't have much range and take forever to change between active and inactive. I have sensitivity set on 4, I'm assuming this s the most sensitive. Is there anything else I can do to improve the performance of these?
Nothing you can do to change active to inactive timeout as far as I know. It is only like 20s though, not that crazy of a timeout. Obviously if there is continued/continuous motion you don't get the "inactive" reading until 20s after motion stops, though.
I run all my Ring G2 Motion sensors on sensitivity=1... And they STILL trigger immediately when the 10lb cats go in the room. Very sensitive in my installs.
EDIT: Actually it looks like zwave param 5 might change the active/inactive clear interval. I didn't test it though. You could use the basic zwave tool and try to change it if you really want to.
