Ok.. Try this:
metadata {
definition (name: "Ring Keypad Fix", namespace: "hubitat", author: "Bryan Copeland") {
command "fixKeypad"
}
}
void fixKeypad() {
state.initialized=false
}
Drop this in driver code as a new driver.. Switch to "Ring Keypad Fix" and click "fixKeypad" button. Then switch back to the normal driver and click "configure".
Somewhere along the line either it didn't get setup all the way, or it lost a state.
This should fix G1 and G2