Hi I'm very new to the HE platform. Recently purchased a C8. What do I need to do to reset the C8 so I can rebuild with a clean slate. I'm coming from the Vera platform, which is pretty much plug and play. What I'm learning is the HE platform takes a little more finesse and the Zwave network is extremely delicate. Had some issues (TLDR below) that have me to the point to returning the C8. But I'd like to give it another chance with a clean slate. Thanks!!
I recently purchased a C8, coming from the Vera Platform. My home automation system is very small. Just a few Zwave devices. I slowly transitioned my devices to the C8, about 1 a night. Things were working well.
After a few days, (at this point I only had 4-5 devices connected to the C8) the system was very slow to respond in the morning. By afternoon response was a little faster, but not what I would call back to normal. By evening my the evening automations would run ok and things seemed to be back to normal.
The next morning it would be back to very slow response.
I started removing devices and drivers. Last one added, first one to be removed. No improvement.
I noticed a high amount of zwave ghost devices. At one point around 75.
I may have been a little too impatient at this point. I did a soft reset, and reset the zwave radio hoping to be starting with a clean slate.
I tried to add just one device, a Minoston dimmer outlet. The C8 would not add it. I did a factory reset of the outlet and the C8 still will not add it.
But by morning I'd have about 30-50 ghost devices.
I've returned all my devices back to the Vera and all are working as expected.
What am I doing wrong? What should I be doing differently?
I think I may have not done the Zwave inclusion/exclusion properly.
Is this an issue related to the C8 being so new and I should wait for things to settle down with new firmware?
Currently I've done a Zwave radio reset, a soft reset, shutdown and unplugged the C8 from mains power. Anything else I should do before I try again?