I have reached out to the support@ email address several times in the past couple weeks. Crickets. Is there a different support email address for subscription customers to use? I understand support being overloaded in general, but I'm paying a subscription fee and would like to see someone responding to questions where there are clear problems.
The issue is simple... I want RemoteAdmin+Protect on all my hubs. I have 4 hubs. I started adding it a while back and someone from support popped up and gave me a discount. But now it's not working. I don't see the remote button on the hubs and one of the new hubs won't register/show in my account. I need someone to look at my account, figure out what's going on subscription-wise on the back end and make some fixes.