If You're Internet is down can you still reach the hub to access devices and apps using the paid subscription of remote access?
No.
Remote Access subscription uses a connection between Hubitat's cloud and your hub. IF the cloud is down, so is Remote Access. The same would be true if you built your own VPN. You'd still need a working internet connection to allow the VPN to connect.
Others have asked: if they built up their home network to have a cellular fallback, would that work. The answer is of course, assuming the Fallback works when you need it. It would have nothing to do with Hubitat, either the hub or their cloud. You would have to design and build a cellular fallback solution, which would be at the home network layer. Everything on your home network would be able to use the fallback.
So, if my Internet is down and I use my android phones Internet connection it will not work, correct?
It's not clear to me where along the path between you, on a mobile device away from home, is broken.
If the path is:
Mobile -> 5g cellular -> Hubitat Cloud -> home internet provider -> home -> Hubitat hub
What's broken?
If it's the Home Internet provider, then having internet access on your android isn't broken and changes nothing. Your hub needs Internet access to make and maintain a cloud connection during your Remote Access session.
Hub has to have access to the internet for remote access to work, and of course whatever you're trying to access with also needs access.
Unless your phone was connected thru USB to something like Asus routers that have a function for data over usb thru the router. The answer would be no.
Ok, got it...thanks
Of course, if your Phone is connected to your home WiFi, it can still connect directly to the Hub, even if the Internet to your house is down. You may need to disable your phone’s cellular data connection for this to work, as many phones will switch to using cellular data if the WiFi connection does not provide Internet access.
This is what I discovered during power outages this winter.
With cable broadband out, I couldn't access the hub with the cell phone acting as a hot spot.
OK, so when the Internet is down how do you access the hub (C8) to turn devices on or off?
At home, no problem, via WiFi.
Just turn off hot spot first.
Away, problem-I don't.
Sorry, I'm not following. My phone is using my cell carrier Internet connection.
What are you trying to do?
-Access the hub while you're at home during an Internet outage?
-Access the hub while you're not at home during an internet outage?
While home
If you are home you should be able to access your hub provided your router is still working after the internet outage. Some weird routers will shut down lan services if internet is out but that's rare. This can be solved by using an independent switch for your devices.
If you are outside of your lan (away from home) and your internet goes out, you will not be able to reach your hub as there is no way to magically get a signal into your home unless you have some kind of failover service for internet.
Router is down.
Use a seperate switch from your router to connect your devices to and a lan based PC . The problem is if youre using wifi or lan and everything is attached to your router and the router is down that's a lan issue not a hubitat issue BUT your hubitat will continue to function normally and control your devices (well your z-wave and zigbee ones) until your router comes back on line. I would also invest in a better router.
Use a separate switch? Please explain
What does this mean?
Most routers can still run a local area network (LAN), even when the internet (the Wide Area Network or WAN) is down.
Your Hubitat hub connects to your LAN. Other devices like a PC or cell phone also connect to your LAN.
Perhaps it would help if you shared exactly what equipment you’re using for your home internet connection.
Use a seperate switch. Connect all your lan devices into that and then connect the switch into your router. That way if your router goes to hell you can still connect to your lan devices.