Remote Access while Internet is down

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21

While home, with no router?
This is a power outage situation where the router's got no power?
Even if you had a battery backup of some sort for the router and hub, you'd still only be able to interact with devices that were powered by battery.
I had a generator, but my cable broadband was out because of the power outage.
I browsed the web from my phone's hot spot, which did not lose cell service.
I had to turn off the hot spot if I wanted to fool around with the hub, to access via the wifi router.

22

The Internet connection when down. I thought it was the router and unplugged it. Now it says " can't connect to network".

23

Did you plug the router back in?

24

As @marktheknife asked what router do you have? Secondly, SOME routers will kill lan access when internet access is not present. These are rare but exist. That said, you're very unclear. Is the router down? As in dead or not turned on or is your internet down but the router is functional? Again what make/model router do you have?

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25

:point_up:

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26

I have a Tenda ax3000 mesh. But took it down when I lost Internet and tried to connect the isp's router. The data light on the fiber side was blinking so I thought it was the router. Then 5 minutes later the light went steady, no Internet.

I'm hoping the service tech from the ISP shows today

I'm just looking for another way to connect if this happens again. I'm not home at the moment, is there some kind of device or something to connect directly to the hub to access?

27

You should plug your Tenda mesh router back in.

As I mentioned before, your hub and presumably every other device in your home were connected to that router to form a local area network.

Now that you’ve unplugged it, how would any of your networked devices connect to anything?

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28

If your internet connection is down, then there is no way to connect to anything inside your house while you are away from your house.

That’s like asking, “how do I call a landline when the copper wire feeding into the house has been cut?”

You don’t. The house lost its connection to the rest of the world’s phone network when the wire was cut.

Unless you have two independent internet connections. For example, fiber internet from your cable company, and home cellular internet from your cell company.

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29

Here’s an example of a “failover” internet service that Verizon sells.

It’s intended for businesses, because most home users don’t need a feature like this and obviously it costs more money per month.

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30

Next time don't take your router offline and you would still be able to connect to your local LAN devices while at home and connected to your home LAN via ethernet or Wifi. Worst case you power cycle your modem and router so they both reboot, often that is enough to bring it all back up as long as the internet service is operational.

Unless of course the router totally dies, in which case you need a new one.

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31

I tried tethering using my cellphone to computer. Connected to websites but not the hub

32

Yes, because the hub was not also tethered to your phone.
The hub was either offline totally, or connected to your home router which had no internet access.

No internet for the hub means no cloud/remote admin.
Your computer being on cellular connection means it has no access to your local LAN.
= No way to connect to the hub with that setup.

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33

Let's try this:

Drawing1|
Drawing1|484×546 21.1 KB

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34

Yeah I was looking for a good one of those. And then @junk7001 sounds like you tried this at one point. Which hopefully my updated diagram below explains why it did not work.
Pretend those things that look like an ancient tablet are cell phones.

image
image484×546 23.7 KB

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35

Visio 2010 LOL

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36

From outside your lan/house?

37

If your internet at home is down, unless you do failover to another internet provider you will not be able to connect from the outside...

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38

I'll just wait for a service tech to show up

39

In case it wasn’t clear, you would need to sign up with two separate internet service providers to access your hub (or anything else at home) while you’re away from home and your primary home internet connection is down.

While you’re at home, if your internet goes down in the future, do not physically disconnect your Tenda router.

In general, while you’re at home you can continue to connect to your hub or other local devices even while your home’s internet connection is down.

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40

Thanks for your help. Connection came back on this morning. Not sure how but it seems to be ok now.

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