I bought another E2123 but can't seem to connect it to my C-8, my first one connected to my C-5 before migration. 'Add Device' finds it, and I keep it next to the hub for over 20 seconds but the device page doesn't look right and the button doesn't respond.
The error below is when I click ping from the device page
I've tried it 4 times now and the same result. Does anyone have any idea what to try next?
