Phone presence very hit and miss recently. Anyone else?

Over the past week I've noticed that presence detection using the HE app on my phone has become inconsistent.
It's been rock solid for me for quite some time.
Has the app been updated recently to anyones knowledge?
The app is running V 2.1.3.42(372).
All my phone settings are correct and are as they have been set for years.
Randomly the presence detection will go Not Present and then Present again after a few minutes.
I'm also using OwnTracks and Tado presence on my mobile and these are not going awol.
The geofence circle is set pretty much the same for all 3 apps.
I can get my HE presence back to 'present' immediately if I open the HE app on my phone.
Any thoughts anyone????

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I found this post while looking for issues related to what we have going on. I have an automation based on our arriving home. I have been randomly hearing the "dad is arriving" announced. No changes other than regular updates. Had been previously rock solid.

One thing I'm going to try is expanding the perimeter in the app. We had it previously set to small as possible.

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I believe that is the most recent version on the Google Play Store, but the more important question is "did you recently update to this version on your phone" ?

Since your "presence" updates immediately when you open the app, I suspect that your battery permissions need to be changed.
battery1

battery2

And as long as you are checking permissions, check the location permissions as well
location

Thanks for the reply.
I checked the settings and everything is correct.
Total mystery why this has started to happen. :man_shrugging:

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This is still happening for me. Everything is still updated. Very odd. I'm sitting here watching a video and I can literally hear the announcement ofy arrival repeat several times in 15 minutes.

I've stopped using the HE app for presence detection. My phone just keeps going AWOL intermittently.

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I have been recently experiencing the same issues. Checking permissions I had the location correct, but battery set to optimize. I have changed this to unrestricted and will report back. All of the screen shots were taken immediately one after the other. The devices screen says I'm not present, when the geofence screen says I am inside the geofence.




What else are you using? I really miss the days of Life360 integration

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Owntracks and Tado.
Tado works brilliantly and I would say OT is 99%. I do get the occasional anomaly with OT but it is generally pretty good.
Also with OT you can define places that you can then use for notifications on entering and leaving those locations.

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Can confirm that even after adjusting the battery setting the app will say I'm not present when the geofence tab says I am.

I've been having the same issues. It worked for me for years but recently became unreliable. When I look, I show in the geo fence, but it still shows that I have not arrived.

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