I have a dead section of Govee outdoor lights on my deck and would rather not give Govee more money to let me down... Looking at alternatives that would be controllable through Hubitat.
Thanks,
Jay
What happened? Did you reach out to their support to see if they could do anything for you. I had a issue with one of my Lyra Lamps and they did a good job of taking care of me.
Well, they put me through the "turn the power off for 10 minutes" and "crawl under the deck to get to the controller and push reset" fun and then said,
Hello Jay ,
Thank you for contacting Govee Customer Support.
Sorry for the inconvenience you've experienced.
We are sorry that it can't be fixed now.
We really hope that every customer can enjoy a happy shopping experience with us, unfortunately, your order is out of 12 month warranty period now.
However, we have made a particular application for you, we could make 12% off your next purchase.
If you have any further questions, feel free to contact us.
Best Wishes
Ivan
Govee Support Team
Kind of what I expected to be honest. So, I have to decide if/when to replace these on my deck. Considering doing something completely different like the these but not sure if the lighting would be as good under the deck rail as under an eave.
This seems a bit weird since these type of lights don't typically dye in sections, Usually you will have 1 light that goes dead OR from one light up to the end of the section and that is pretty much it. Having a section in the middle of a string dye would most likely be a controller issue. If you are a good with electronics, I would suggest trying to remove the Govee controller and using a WLED controller instead and maybe revive the whole string ?