Kudos to @bobbyD (obviously on behalf of Hubitat) in providing a recommendation from the HE team. An easy minefield to choose to avoid.
Peoples perception of better or poorer performance can cloud judgement of systems like HE, which, personally, I think is unfair. Laptops / Desktops or even rpi's performing very different functions, can produce very different performance outcomes. I think what people need to gauge a HE hub by is their own expectation of what you are asking it to do.... and who you are asking to achieve that outcome. If you are asking HE built-in apps to deliver your outcomes, then it is understandable to question the HE staff on the performance of their hardware and platoform, alongside appropriate details of your setup. If you introduce Community drivers / apps into the mix (particularly anything I have developed
), then it is fair to expect any conversation around performance to include a critical assessment of your choices of apps and drivers. Thirdly, use of some built-in apps do produce elevate usage of resources on a HE hub, which can be worked through with HE support staff, as @bobbyD has outlined.
BTW - No quams with the OP, just some general comments...