New Network, hub mesh didn’t reconnect

I replaced my router and ended up rebuilding my network from scratch, most everything has worked well, the exception is that when i added my hubs back, they hub mesh is not reconnecting,. I had tried disabling, re-enabling, rebooting, regenerating the token (just a shot, shouldn’t matter, sinceI don’t use security) nothing seems to be working. All are on the same network and I believe subnet (I can’t actually find that anywhere.

The chatbot says to make sure the communication protocol is set to TCP, but that is not even an option, as in not showing at all.

The new router is a Ubiquiti Dream Router 7. Definitely a UI I'm not used to looking at so maybe I'm missing the subnet? But I don't see why they would be different either.


What are the IP addresses of your hubs?

192.168.1.180, 192.168.1.79, and 192,168.1.107.

Those three IP addresses are on the same subnet.

Did you manually create any networks (VLANs) when onboarding the new unifi router?

Or just the default network it came with out of the box?

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FWIW, when I moved to Unifi, it took several hours for my two hubs to find each other.

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There is a VLAN that was created for my wife’s work computer, but nothing currently assigned to it. All three hubs are showing on the default network

Im coming up on 24 hours , still don't seem to have connected.

I originally was trying to run them off a unifi 8 port flex poe switch, but whenever i connect the a second hub it shuts down and the LED starts flashing white. So currently i just have them plugged into my old POE switch until i figure out what that issue is.

just a thought. would hitting the reset buttons on the hubs help?

The reset button on the bottom of the Hubitat Hubs, simply resets the hub's network settings to the factory defaults (i.e. DHCP.) Since I assume you are able to access these three hubs via their NEW IP addresses, it sounds like these hubs are probably already using DHCP, correct?

When you go into your my.hubitat.com cloud account, do the hubs show up as registered and with the correct new IP addresses?

Perhaps you could try the following?

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I actually hadn't thought about that, but yes, they are showing there with the correct new addresses.

Correct. I went in and manually reserved the IP address assigned by the DHCP onc they were assigned.

What part of that are you referring to? I didn'tt see anything there that said anything about setting up hub mesh. maybe I missed something? Entirely possible.
*EDIT by nothing there, I meant other than at the device level i.e. toggling hub mesh . I don't see anything about reconfiguringg or reconnecting the integration. *

One thing I noted my interface does not look like that in the documentation (but I also know it was written for an earleir firmware edition.
from the documentation:

What I have, note no area for communication protocol

Other than this hub mesh issue, everythng seems to be humming along just fine .

Did you try the following? I have never performed this procedure, so I really do not know what will happen. Always a good idea to make some new backups of the hubs before making changes like the following, just in case...

Yes, I know you did not actually swap any hubs... But since Hub Mesh seemed messed up right now, perhaps the above procedure will help get them talking again?

One more tip... You'll probably want to make sure Multicast DNS is enabled within your new UniFi system.

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ya know, I did look at that. It lists and old hub, but no new hub and the button is greyed out, like there needs a new hub selected to do it.


Do you think resting from a back up would make a difference?

I do not know if restoring a backup would help or not.

Did you see my other post above, regarding UniFi Network settings?

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I think its listed slightly different , but I think its the same thing.

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You’re using an older version of the Unifi network software but that’s it.

That’s also the same page where you can see the info about your default network’s subnet.

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I am all out of ideas to get Hub Mesh working again.

Tagging @bobbyD and @gopher.ny from Hubitat. Hopefully, one of them will know how to get Hub Mesh working again after changing out your home networking equipment, resulting in using different IP addresses for the three HE hubs (i.e. different LAN subnet, 192.168.1.0/24 (new) instead of 192.168.50.0/24 (old).)

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Yea, the UniFi Network 8.5.6 is pretty old.

@lcw731 - Please upgrade to the latest UniFi Network app v9.1.20.

Also, make sure the UDR7 console itself is running the latest released (GA) version of its software.

Click on "Control Plane" to upgrade both of these to the current Official releases.

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I just finished an update , this is after the update finished. It not showing any other updates available.

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oh durrrr.... still gettin used to this...

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