I just added my 2nd Hubitat hub and I can not connect to the web interface. I keep getting "Site Can't be reached" error. I have restarted the hub several times and after the light turns green I try to connect. No luck.
When I go to portal.hubitat.com the new hub (My New Hub) and its IP show up along side my first hub. I click on the new hub and I end up with the same Can't reach error.
I have tried from two different PC's and two browsers (Chrome and IE). All ways the same error
Help!!!
May want to check to see if the router has assigned a different IP address than what you think it is.
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I have the router assign a static IP exactly the same way I did with my first hub. In the router this new hub shows up with the IP I assigned. I have now gone as far as shutdown Hub 1 , remove the static IP and rebooted the hub and router. portal.hubitat.com finds the new hub and show the same static IP I assigned at the start. Yes, I can not connect.
@bobbyD posted about a new thing called find.hubitat.com - I haven't used it but you might see if it offers anything different from portal.hubitat.com . . .
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When I enter the portal.hubitat.com address in the address bar I end up at find.hubitat.com
Just for the sake of argument does it respond on port 8081?
Have you contacted support@hubitat.com ??
My new hub came up but at a cost. My first hub is no longer reachable after I shut it off and back on. This old hub had a static ip of 192.168.1.129 but after a reboot it came up at 192.168.1.65. The new boot finally came up as 192.168.1.149. I have tried to reset hub 1 back to 192.168.1.129 using the static IP option within Hubitat setting but to no avail. This supposedly static ip has been reassigned to "Tizen" I have no idea what this device is. I dont have a samsung device in this house.
Well I got my original hub back at its static IP AND my second hub is online but slow as molasses. There appears to be a conflict but it ceratinly not in the IP address. Hub 1 is back to static while my new hub has a dynamic ip (for now).
Back at it tomorrow. [gasp]... I may even have to contact support ![:stuck_out_tongue_winking_eye: :stuck_out_tongue_winking_eye:](https://community.hubitat.com/images/emoji/apple/stuck_out_tongue_winking_eye.png?v=9)
BTw: My new hub is asking me to register. Do I need to create a whole new account or can I use the existing one. I can't seem to find a way to log in to my first account.
Should be able to use the same account to register the second hub.
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Thank you. Found it and registered.
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Last night the new hub was next to unusable as it was super slow. I just shut it down (for the umpteen time) and left it till this AM. Well, without anything I did, after restarting it, my new hub was running fine this morning. I guess it needed a good nights rest.
Did you add any devices to it? I thought it was new. I don't get why it would be slow. Slow doing what?
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tizen is a samsung tv.. you need to maybe set a static or dhcp reserv. on that so it doesnt take your ip in the future.
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Thatβs exactly what it seemed like to me because the symptoms seem to match an IP address conflict.
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There was literally nothing on there. I installed Dashboard and RM but neither had anything configured to it. Slow response occurred by simply clicking a menu option such as Apps, Settings, etc. One time I would click on settings it would be fine and fast. Next time it seemed "Unreachable" . I tried to add a couple of virtual devices but it was so slow and frustrating I gave up. Then... this AM all is fine. Been working with it all day without any issues. That said..
I do recall my first hub had period in the beginning it was so slow and almost unusable. It had devices on it though.
I would guess you have network issues that have little or nothing to do with your hub.
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I have 3 of those and I thought they all had static IP. Must have missed one..
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samsung tvs are weird and problematic.. i have seen them pulling in more than one ip on boot up which can be a pain.
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