ok everyone, I've look everywhere and tried every idea I could find, but I'm at my whit's end. I'm on a C8-pro running the latest 2.4.4.133 firmware. My z-wave network works well 75% of the time. (periodic long delays on actions) but I cannot add or remove any devices. Inclusion and exclusion bot…

I haven't done the antenna test, but I was still having some periodic issues and decided to do some trial an error around my hub. It turns out another big culprit was the Ubiquiti US8-60W switch that was sitting about 5ft away on the other end of the shelf. I didn't think anything of it, because t…

I saw you tag the HE support group above. I haven't heard from them. What's the best way to reach out?

Staff was a little short-handed recently due to coincidental vacation(s). Someone should be here soon...

[image] chowell: I saw you tag the HE support group above. I haven't heard from them. What's the best way to reach out? Just now seeing this thread.. Can you PM me your hub ID..

Hey guys, I need some recommendations. I'm at my wits end on this. My z-wave network mostly works, though it regularly experiences long delays on actions. Also Inclusion and Exclusion do not work. Ergo, I can't add a USB Z-Stick to my network to clean up ghosts. BCopeland and I have been through …

I think this is still the appropriate process... Presumably Jeff will comment if otherwise. [image] ZWave Radio Reset Devices Go to every Z-wave device and edit the DNI, add _OLD to the end This is CRITICAL to avoid DNI collisions when adding new devices Add something …

Thank you. My 1 concern is problems resetting currently working devices. Or rather not being able to reset currently working devices. Is that known to be a problem? The vast majority of my zwave devices are: Inovelli switches (various) Ring contact sensors zooz leak detectors first alert smok…

I don't have any of those devices so not up to speed on their reset processes. However, their reset steps can usually be found via web search, and also many of them are documented here...scroll the list of compatible devices to the right to show the "Instructions" column: List of Compatib…

[image] danabw: When you start to re-add devices build your new mesh out from your hub(s), mains powered repeaters first, then battery powered. Good tip!

More here: How to Build a Solid Z-Wave Mesh How to build a Z-Wave network, tips for adding devices, and keeping your Z-Wave mesh happy and healthy https://docs2.hubitat.com/en/how-to/build-a-solid-zigbee-mesh

Need Z-wave help. Inclusion fails

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danabw April 2, 2026, 6:19am 21

I think this is still the appropriate process... Presumably Jeff will comment if otherwise.