Need help with Sinope outlet SP2600ZB

Hi all, I got a new Zigbee Sinope Technologies power outlet, model SP2600ZB.
I was able to pair it with my Hubitat, it was detected as a Generic Zigbee Outlet and I can switch it on and off. The device however is supposed to report power usage; I see the power status variable displayed, but it is always 0, no matter what is connected to the outlet when I refresh.

Is anyone using this device ^

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I'm having the same issue. I would like to get more of these to replace my Z-Wave outlets but I need power reporting on it if I am going to replace the one I use for my washing machine.

There appears to be a bug in the Generic Zigbee Outlet driver that is causing the issue. I was able to get power reporting to work on my Sinopé Outlet by switching to Steve's Enhanced Smart Plug Driver and then switching back to the Generic Zigbee Outlet.

Steps I took:

  1. Changed driver to Iris Smart Plug (this is the Enhanced Smart Plug driver)
  2. Clicked 'Save Device'
  3. Clicked Configure
  4. Turned on the Outlet
  5. Saw power correctly shown, but voltage and AC frequency were way off
  6. Turned off the Outlet
  7. Changed driver to Generic Zigbee Outlet
  8. Clicked 'Save Device'
  9. Clicked 'Configure'
  10. Turned on the Outlet
  11. Saw power still being shown correctly
  12. Drank a beer to celebrate (optional)

Edit: After updating to version 2.2.5, you might only need to click 'Configure' on the device page.

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Wow, that worked perfectly. I wish that was fixed in the generic driver, any idea how to report the bug ?

They are aware of it. They reported that it should be fixed in firmware version 2.2.5. I'm guessing after the update, all that needed to be done to get power reporting to work again would be to hit the configure button on the device page.

Quick note here, I had one Sinope Outlet which I did not do the Iris driver thingie. I am already upgraded to 2.2.5, so all I did was hit Reconfigure and the power usager started reporting.

All is good. :slight_smile:

Adding to this thread, I purchased on of these and the latest HE update has a driver for it, which includes power reporting.

This outlet is fantastic!

Just curious (because I'm likely going to kick myself....)

I wanted to get these last spring, but they were out of stock and no shipping date in sight. I finally caved and bought 3 Leviton Z-Wave outlets. These are really loud when they snap on/off.

How audible are the Sinope outlets?

It's hard to say as I haven't heard the Leviton sound. There is an audible sound, and turning on is softer than turning off (just barely, but I have good ears).

But it's really hard for me to qualify if they are loud or not.
If I were to describe them, they sounds like a subtle manual light switch was flipped. So you definitely hear it, but it's not a super loud sound, but it is noticeable.

Sorry if I can't really help more. I'm super happy with mine.

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Just a general note on these, they do not support Zigbee group messaging.
These are the first Zigbee actuators I've tested that don't support that.

So these aren't going to be a good choice to load up your house with and then use, let's say a something like a christmas zigbee group to manage them...

Thankfully I only have two, the remainder are all GE/Jasco units which support group messaging just fine...

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That's unfortunate to hear :frowning: . I just bought my second as I personally find these way better both visually and functionally v.s. the GE/Jascos.

Anyone have a problem with these staying functional / paired after being unplugged and moved elsewhere on the same hub?

Never had problem with mine. I recently moved it to plug the Christmas tree. My wife had plugged it in a switch controlled lamp outlet and even after many on/off cycle it gets back on the network without any issue.

Curious if there are versions or generations of these... like some other vendor devices where "you gotta get the right version"

EDIT: So is the Generic Zigbee Outlet the driver of choice now? It's sure not self-selecting when I pair the device.

there are... (different firmware versions)

it is, and always was...

Please provide the fingerprint for this device so I can add it to the driver.
This can be done by replacing the driver with the "Device" driver then clicking the getInfo command.
The fingerprint will be output to the live logs

Thanks for looking at this Mike, was just about to pack these up and send them back.

dev:3362022-12-06 10:59:45.650infoZigbee parsed:[raw:catchall: 0000 0006 00 00 0040 00 F66F 00 00 0000 00 00 01FDFF040101190000, profileId:0000, clusterId:0006, clusterInt:6, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:F66F, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[01, FD, FF, 04, 01, 01, 19, 00, 00]]

dev:3362022-12-06 10:59:45.456infofingerprint profileId:"0104", endpointId:"01", inClusters:"0000,0003,0006,0702,0B04,1000,FF01", outClusters:"0019,1000", model:"SP2600ZB", manufacturer:"Sinope Technologies"

dev:3362022-12-06 10:59:45.358traceZCL version:02

dev:3362022-12-06 10:59:45.356traceSoftware Build Id:SW Release

dev:3362022-12-06 10:59:45.355traceModel:SP2600ZB

dev:3362022-12-06 10:59:45.353traceManufacturer:Sinope Technologies

dev:3362022-12-06 10:59:45.240debuggetting info for unknown Zigbee device...

sys:12022-12-06 10:59:43.521infoZigbee Discovery Stopped

sys:12022-12-06 10:59:43.278infoCreated Unknown Zigbee Device

dev:3362022-12-06 10:59:43.210debugconfigure() called...

sys:12022-12-06 10:59:42.619infoInitializing Zigbee Device 000D6F0018471C9F, F66F

sys:12022-12-06 10:59:29.421infoZigbee Discovery Running

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The fact that Sinope updated the firmware and we didn't assign the correct driver really shouldn't be cause to return these devices...
updated fingerprint will be in the next 2.3.4 hotfix (should be 118)

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Thanks for that ! So these were actually different enough! Well that's good to find out.

I was indeed disappointed as these seemed to be the best Zigbee outlet w/ power monitoring. It did show early signs of working and then didn't get better with successive attempts to re-pair and re-establish functionality.

So there's nothing to be concerned about these being Zigbee 1.2, I noted you previously have warned about them not being "group" controllable but that's not an issue for me ?

nothing I'm aware of...

@PunchCardPgmr here's my firmware version. Do you have something different?