I'm hoping someone can help me get my Hubitat back on track. I'm trying to update my C5 to the latest version after years of not upgrading. The software installation goes okay, but afterwards I'm left with many "Simple Automation Rules" apps (among others) that I can't seem to get rid of.
The rules that currently exist no longer work (and editing the rules gives a runtime error). I've tried a soft reset but it didn't make a difference (I still see the same apps available).
Does anyone out there know how to solve this (or perhaps do a hard-reset on the unit)?
Yes, I should have included this on my original post. I tried a soft reset (and a restore) to no avail; the problem persists.
I wish I could attach a screenshot of what I'm seeing. Basically I have 4 "Simple Automation" apps visible to me, none of which work (or can be removed from the interface manually).
I'll follow up later this evening when I'm able to try removing the apps again (I believe I either get an error message or they just don't get removed). Stay tuned...
oooooooh now I see what you are saying now. I was thinking it was a rule issue.... Dumb question. Have you shutdown from the settings menu, unpluged for 1 minute and brought back up?
Also what diagnostic tool is showing on your diagnostics page at yourhubip:8081 ?
Yes, I forgot to mention that, shutting down, unplug and rebooting was the first thing I tried yesterday.
I only have 4 simple automaton rules. I only have a handful of devices (a few switches, outlets and my garage door opener). If I have to, I can rebuild from scratch. I just can't find the "Factory Reset" instructions anywhere.
Is there any way to purge them? They seem to survive a "Soft Reset". (I have removed all the actual rules I configured, it's the entries in the app list that seem to be problematic.)
They survive because when you restore the backup, you restore the same apps too... A Soft Reset removes the internal database, then when you use the restore function, you load the same database that was running before the Soft Reset. I am sending you an private message to get more details about your hub.