I thought my C7 had a problem excluding and including zwave which happens occasionally. But I saw that I'm unable to modify parameters on zwave device. I'm even unable to update the temperature on a zigbee device thru HE.
I'm so desperate that I decided to take note of all my devices,apps drivers and rules and wanted to RESET the hub. Since I only have SOFT RESET i tried and it did not work. Even when there is no device i'm unable to add a zwave device. I rebooted many times, updated to the latest version reinitialize my devices and nothing worked.
I don't see any other solution then doing a FULL RESET. I wrote to support but still wait for an answer.
Since I'm the first to respond, I'd like to take some time to help you.
My first suggestion, is "take a deep breath, and keep it calm and carry on".
Next, lets take this one issue at a time.
Zigbee.
Do you have a Zigbee mesh?
Have you added your devices one at a time, from the Hub on outwards?
What does Zigbee Child and Route Info Table Help / Explanation show?
I can't change parameters.
But I can open light and close light with HE.
In the Zwave details i have few devices that are unassigned. If I click Refresh they stay PENDING forever
I see. OK I'm in Toronto, not that that matters, but Hi.
Anyway, the Z-Stick isn't a compatible device so let's eliminate that in the list of things not responding. I have two Inovelli LZW36 switches, but that's it for Inovelli. They updated fine, but only if I joined them without security using classic inclusion method, not SmartStart.
Another thing I found with my Inovelli switches is they wouldn't go into inclusion/exclusion mode unless I power cycled them. Then they would, but if I needed to do it again, I needed to power cycle them again. I'm not familiar with the LZW31, but my LZW36 have a convenient air-gap at the bottom I can pull with my finger nail (really difficult, but doable).
Please try power cycling them, then exclude them. Power cycle a second time after exclusion and include them again, but use the classic inclusion method, not SmartStart. When the hub prompts you for the security level, uncheck all the boxes.
It's not labelled that. It's when you just go here and then include, as opposed to using the Hubitat app and scanning a SmartStart QR code with your phone.
Yeah, light switches donβt need security. When I joined with SmartStart, it uses security by default (part of the 700 series Z-Wave requirements) and it was like 5% done flashing after an hour.
Excluded and re-included with classic method. Unchecked all security. Whole thing was done flashing in an hour using the Device Firmware Updater app.