I keep trying but cannot make a rule I need work. When locking or unlocking a Schlage FE599 lock via a tile on my dashboard the tile remains grayed out for a long time then eventually returns to normal then at some distant time refreshes and accurately reflects the locks current state - locked or unlocked. I am trying to create a rule that tells the lock to refresh 2 seconds after I lock or unlock it but the tile does not respond. I really need to know whether the change has happened. Can anyone advise me on the writing of the rule? I have been trying for days now. Is the issue with the tile and not the lock? Is the lock refreshing but the tile not polling it to know?
Is it Z-Wave or Zigbee? The reason I ask is that I would add the Z-Wave poller app if it's a Z-Wave lock (or just replace it with a Zigbee model 
). However, the other thing that strikes me might be battery. How much battery life is left? Low batteries in some locks exhibit the behavior you are describing.
In RM, I would create the following:
In Actions > Control Switches > Poll These Devices > Choose the lock.
If it's a Zigbee lock, you could try to refresh it in the same section.
Hi. It's Z-wave. I own 3 and they weren't cheap and were the reason I came over to Hubitat-because they work with it. Batty's are good. I can't poll them, it is not on the drop down list of devices. Thank you. Anything else I can do?
I have a rule that whenever the door the lock on opens or closes wait 10 seconds and poll the lock.
I think the problem is my z-wave lock fails to send the updated status.
The poll seems to help enough without killing the battery on a period schedule.
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If you don't see the Poll option, install the Z-Wave Poller App from Built-in Apps. (Apps -> Add Built-In App -> Z-Wave Poller).
To be honest, I ditched all my Z-Wave locks because of their horrible instability. Some other things to try might be repairing your Z-Wave mesh (Pretty much my goto option when Z-wave devices start acting wonky).
Can you post that rule for the OP?
I have repaired the mesh several times. The locks do not show up in the Z-Wave poller app. They are not on the list.
I am in the middle of transitioning and do not yet have working sensors on the doors. (Iris Gen 1) I am up in the air about which sensor to get and am replacing the front door in a couple of months so am holding off because I may use the Sensative sensor but I don't know if it will fit in the new door..
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My really old Aeotech contact sensor battery lasts soooo much longer than a SmartThings sensor.
If that helps any.
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Am thinking Sensative or Aeotech 6
It bothers me that the Sensative batty is supposed to last for 10 years but they only replace the batty for three
Honestly, I'd go with Aeotech. From what I have read, even the Iris Gen 2 contact sensor is better than the Sensative ones.
Don't use the contact sensor in the rule then. Do it on [Lock] locked. That should allow you to poll the device just the same.
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Tried my version of this with no luck
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That is what I did. Still the same. The tile just sits there grayed out
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Huh...
Does the device page read status correctly and not the tile maybe?
Only after I click refresh on the device page
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Hmm that looks like a Triggered Rule?
I wonder if making it just a Trigger would change it...?
