That has not been my experience.
Take the last major platform release for example, version 2.3.5, which coincided with the release of the C8 hub.
There were 22 hotfix updates that were released over a period of four months. Every one of those updates included bug fixes and additional platform updates in response to issues reported by users.
The current hub firmware was released three weeks ago, with previously known bugs squashed in the initial release, and there have been about 10 hotfixes so far.
You can review every firmware release thread and see the same pattern.
If you’re really bored, you could also look for all the threads in which a staff member acknowledged a reproducible bug reported by a user, committed to fixing it in a platform update, and in many cases followed up in that same thread to confirm with the user that reported the issue it’s been fixed.
A bug is when software behaves unexpectedly from how the developer intended. If a user doesn’t like how the software behaves and would prefer it do something else, that’s a feature request.
