Issues excluding z-wave devices

Not sure if this is a bug in Hubitat or not but I seem to have no luck exuding z-wave devices that had previously joined other networks. I recently bought three used devices and could not join them to Hubitat. When I put Hubitat into z-wave exclude it never seems to recognize these foreign devices to exclude them. I have to power up my SmartThings hub and use it for the exclude. Once that is done Hubitat Immediately finds the device and adds it.

What is SmartThings doing that makes exclusion work on devices never paired with it as apposed to how Hubitat does it? Glad I decided to keep my old hub.

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Instead of trying to do an exclusion, you could instead do a factory reset on the devices which is actually a better way to go.

Today I tried that on a Evolve LFM-20 but could not get it to reset. Maybe I wasn't doing it to the exact timing. 20ms is not very long between button pushes. Come to think of it, I had the same problem with other Evolve dimmers and outlets too. Maybe it was just that brand. I found SmartThings doing a great job of resetting so they would pair in Hubitat.

I have no experience with Evolve products and I don't have a bunch of Z-Wave stuff anyway. I have used the exclude in HE before with success and when I was on ST. I have seen some of the staff recommend doing a factory reset over the exclusion process. Some devices I had issues with in the past exlcluded fine for me and some I had to factory reset. This was the same for me with ST or HE. This is of course only my experience with the devices I have. I have a few Zooz Zen15's, a Zen25, a few Dome outlets and one Yale lock. The rest of my stuff is Zigbee and some Hubduino stuff I built. I find Z-Wave devices are always the hardest to deal with.

Just to add, I have also seen a lot of people recommend using an Aeotec Mini-mote to do exclusions with. I already had one when I read that so I have tried it and this does seem to work well.

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I am having the same issue trying to exclude a Nutone NWS15Z (switch).

I can not for the life of me figure out how to do a reset on it. Nutone has dropped their automation line and they are of no help.

I have tried excluding from the two different spots in the HE platform, but no luck.

It is frustrating.

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The NWS15Z appears to have no manual factory reset capability; this is not uncommon for many non Z-Wave Plus devices (including many of the non ZWP GE Jasco switches) . According to the manual's 'Resetting to defaults" section all parameters are reset to factory defaults when excluded by a controller. (link: http://nutone.ca/PDF/InstallGuides/NWS15Z_Installation_GuideEN.pdf )

If you haven't done so already, try and get the hub very close to the device when doing the exclusion. When I was moving my old GE Z-Wave wall switches from ST to HE, I was unable to exclude (or include) using HE without putting my hub on an extender cable and getting within a few feet of the switch. They didn't support standalone factory reset or network wide inclusion. I see from the Nutone manual that this device supports NWI (tap button once to include) and 'classic inclusion' (tap button twice). Never seen that distinction before... I wonder if you would need to tap the button twice when doing the exclude as well??

Tony,

Thanks for the idea of having the switch close to the hub. I will give that a shot.

As for the double click, I have tried that numerous ways.

Fortunately I paid nothing for the switch, so I am not out anything.

Tony,

You are a freaking GENIUS !
I wired the switch to a cord with a plug on it, moved it within 3’ of the HE hub and did an exclusion and it almost immediately popped up that it excluded an unknown device after doing a double tap on the switch.

Kudos !

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Yeah but that's still kind of sucks. Every other system I've had you could exclude in place, not only close to the hub.

Luckily I don't have to exclude very often.

With all the reported problems with Z-Wave inclusion (and exclusion) with HE vs. other platforms, I wonder if something in the hub's defaults isn't being configured properly with regard to NWI and 'classic' inclusion , since these are apparently selectable modes by the controller-- at least that is what I gather from this (admittedly describing another implementation):

https://www.cd-jackson.com/index.php/openhab/habmin/12-zwave-device-inclusion

The author describes the 'low power' , 'high power' (which, by the way, appears to be 'nominal radio operating power' and NOT a special 'higher than normal' radio power setting just for inclusion ) and NWI mode which is the only one that allows pair-in place for devices not close enough to the hub to require other NWI capable devices to relay their signals. From the behavior I have seen (though granted I did all my Z-Wave inclusions back in HE's early days when it first became available) it seems like the hub is not using network wide inclusion (hence any pair-in-place inclusions only work if the device is within one hop radio range of the hub).

With the device on a cord, perhaps you can try it in another direction, same distance as "in place" -- I'm thinking you may have a repeater in the path that isn't a NWI repeater. Maybe in some other direction you do and could give yourself some peace of mind.

:slight_smile:

Oddly it does include from the same room that I tried the exclusion. From here on out I will do exclusions close to the HE hub, just for peace of mind.

Getting close worked for me for the NWS15Z switch. However, it just shows up as "Device" what driver should I use for it?

I don't own one of these but you might try the 'Generic Z-Wave Switch'.

Am having trouble bringing an Evolve LFM-20 Rel. 5.41. over from ST. I removed it from the ST hub (new HE user!) and am now trying to do a factory reset. I've read a ton of links on how to do it including Join and Reset Instructions - Hubitat Documentation. But how do I know when the reset is completed? Do I start with the relay on or off? Does the LED flash after the reset? I'm doing tap-tap-press and hold for 10 sec. with no success.

I have also tried to discover the device, right next to the Hub, and nothing is found.

Any suggestions please?

I know nothing about this particular device or resetting it. But the first thing I would try is to do an exclusion first, and see if Hubitat says "unknown device excluded". Once it does that, it should include fine.

Tried to exclude it- no response from hub. But how would I know if its already been excluded? I checked ZWave Details page and there is a single entry for my first installed device. No others listed. Help?

It will say excluded again even if it was the first time. Logs also will show what is happening.

I failed to find the official instructions, but found this on a different forum.

Well..I finally got it done. The way it work for me, it appear the enclosed instruction is wrong because it says press the button once to add it.

To delete it, the switch need to be press three times but very rapidly, otherwise nothing happen. To add it, the unit need to be pressed twice but again, rapidly. I suspect I was not getting it done because I was not pressing the button rapidly enough.

Worth trying this method, hopefully it works?

Thanks for your help- I've read all the threads out there. It looks like the ST hub is more tolerant with Zigbee joining than the HE. I've tried fast button pushes of all kinds, many, many times and still can't get it to join. Very frustrating.

Has anyone else had success with Evolve? What's the secret?!