Issue with ZY-M100-24G (Tuya) ZigBee Human Presence Sensor Stuck on Initializing

🛎️ Get Help Devices
1

Hi all,

I’m trying to add a Mini Human Breathe Sensor (Model: ZY-M100-24G, ZigBee) to my Hubitat hub, but it consistently gets stuck on the “initializing” phase.

Here’s what I’ve tried so far:

  • Standard pairing mode
  • Pairing while exchanging keys in clear
  • Pairing while avoiding ZigBee 3.0 repeaters
  • Power cycling the hub (via Settings > Shutdown, then unplugging)
  • Bringing the sensor close to the hub and also close to a ZigBee repeater

Each time, the hub finds the device with a “ZigBee device found: initializing” message, stays there for about 40–50 seconds, and then times out. After that, it says “finishing up, please wait” and eventually errors out.

Logs just show that ZigBee discovery starts, the device is found, attempts to initialize, and then discovery ends. I have two of these sensors, and both behave the same way.

Any ideas on how to get these sensors past the initializing phase and added successfully would be greatly appreciated!

image
image726×324 11 KB

image
image1516×200 38.4 KB

2

I've not got one of these but if you search the forum for ' ZY-M100-24G' you will find a couple of threads about this device.
I haven't read them but if you have a look at them they may give you some guidance on how to pair one of these.
Maybe a user driver may be needed.

3

Maybe this one that can be installed via HPM.
image

4

I'm not at the driver stage yet; the device needs to be added to the hub first. In any case, I have other Tuya devices running, so driver package is already installed via HPM.

Regarding your other comment, I've already reviewed other threads and tried everything mentioned, as far as I know. These steps are highlighted in the bullet points of the original post.

5

I believe that if a device cannot find a suitable driver when initialising then it will be stuck in this state.

If you already have it installed then maybe someone who has one already installed may chime in to help you.

6

Use this workaround procedure to pair it.

3 Likes
7

This fixed it. Thanks a bunch

1 Like