Is it worth upgrading from a C-7 to C8 Pro

Yeah, there is an issue with ZW on a Pro migration -- the ZW Details page is blank and although ZW devices appear to come over OK, they are all unresponsive.

In my limited testing before reverting back to my C8, zigbee and other stuff seemed really great!

Hasn't been added to the beta yet, I've asked but they are obviously very busy.

Yup - main reason why I'm in no rush at this point. :slight_smile:

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I have ~100 zwave devices, and my C8 migrated to C8 Pro just fine. No zwave issues on mine.

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Oh, that's encouraging! Huh, maybe I should just give it another go later...

Did you launch from 2.3.7.145 (or whatever the latest 2.3.7 was)?

Nice! I thought I recalled you mentioning your migration went smoothly as well! Glad to here that Z-Wave is working correctly, at least for a C8 to C8 Pro migration!

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I was on beta on both. Backup C8 running beta firmware, restored to C8 Pro running beta firmware.

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Right on - that's where I am too (beta on both). Well heck, I'll give it another go after work.

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For me it was as boring and simple a migration as I've ever done.

I was expecting more issues, to be honest. Happy there weren't though.

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Appears then to an intermittent failure. We've had another user reporting failed Z-Wave restore on the C8-Pro, both of his hubs (C5 and C8-Pro) were on 2.3.7.145. And Hydro w/both on beta.

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I'm the zwave whisperer... So it knew better than to mess with me.

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so, on my current C8 is on beta AND has Protect on it, have not yet received my PRO yet (its not on beta obviously, and not on hub protect either ). Do I need to get the C8Pro on beta before I start a migration and do i need to get it on protect also? is there something I am missing or misunderstanding

I'd just wait for the (hopefully soon-to-be-released) firmware fix.

Hub Protect is not normally required to migrate to a newer hub.

It appears that having both hubs on the beta worked for @JasonJoel. I'm not sure if both his hubs were also on Hub Protect, he'll have to comment. Migration failed first time for @hydro311 w/both his hubs on the beta.

At one point there were comments that having both hubs on Hub Protect could make it work.

Agree that waiting is likely the best approach at this point. Fix coming soon. (And yes, I realize that's a triggering phrase. :wink: )

yes .. hub protect not on both and not very common to be on both if you are replacing as most will the c8.. then you transfer the hub protect.. so not reallly a solution...

Yes, make sure both your C8 and your new C8 Pro are both running the same version (at least 2.3.8.112 currently in Beta.)

No, no need for Hub Protect on the new C8 Pro for it to complete the migration process from your C8.

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I only have 1 hub protect subscription.

  1. My C8 had hub protect.
  2. I did a manual cloud backup on the C8 (it was running beta firmware).
  3. Powered C8 down.
  4. Changed IP reservation in DHCP to new C8 Pro mac address
  5. Powered up C8 Pro
  6. Logged in
  7. Updated it to latest beta firmware
  8. Went back to the GetStarted page and restored from the latest C8 cloud backup.
  9. Ensured the radio restore check boxes were checked
  10. After I verified the C8 Pro was working, I transferred the Hub Protect subscription from my C8 to my C8 Pro.

Done.

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Thanks...being a Z-Wave whisperer (and both hubs in the beta) clearly have benefits.

Hopefully we'll soon get to a place where we have 100% success on migrations.

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Ha, yep, I was just trying a do-over on my migration and now zero cloud backups are available. So perhaps they are making headway on the backend for the solution - fingers crossed!