I Bought a second hand C5, how 2 Factory reset?

I bought a 2nd hand C5 that is still registered to the previous owner, how do I get it in my name?

The previous owner will need to follow these steps to un-register the hub so that you can, assuming this is the issue you are referring to:

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That or contact support

@bobbyD should be able to assist there

Problem solved, old owner told me his password. Thanks for the reply’s

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