When the sensor is in this state, does the led blink when it goes active?
No it doesn't have any light indications. I have tried to refresh it to set it back to inactive and its not responding. Looks like its dropped off the network.
i'll have another look in the morning as its way past my bedtime here in the UK!
The lack of the light flashing red indicates it got a response from the hub, that or the battery is dead.
This morning, when entering the Front Room, I got the red LED flash. It can't be a flat battery as the motion sensor is only 1 week old. It would seem that it has dropped off the network.
I have the similar log as you showed above. After test, I guess it caused by the algorithm of the driver.
When it is in "Active" mode (motion detected), with high sensitivity (usually Hue motion has High, medium and low sensitivity three settings), it will report lux every 5 secs even lux value not changed until it is turning to "inactive" mode in 10 seconds by default before the next motion detected/triggered. However, if there is motion detected during the waiting period, it will restart the counting for 10 seconds. For example, motion detect at 1st sec, then it should be inactive at 11th sec, but another motion detected at 5th sec, then it will be inactive at 15th sec. But it won't log as motion again. That's why it seems keep staying active
When it is in "inactive" mode. If there is no motion, it will report lux in 5 minutes or more, which is normal.
You could set/change re-trigger time from Ver 2.0.9. It is 10 seconds by default, you could set for 30 seconds, 1 minute, 3 minutes, etc. Long waiting period means more lux events could be generated when motion detected. You have to balance it by yourself.
BTW, anyone knows what's the "T" button used for in the sensor (you could see it with the back panel opened)?
Mike,
I am having an issue with my Smartthings Motion Sensors locking to active, just like this thread: SmartThings motion detector frequently needs reset
I was researching replacements and found this thread on Hue Motion Sensors... now I am unsure which motion sensor to go with.
Shane.
I had a hue outdoor sensor go active yesterday and it never went inactive . It is a new sensor ( 2 weeks old) .
I tried removing and reinserting batteries... no difference. Battery level was last reported at 100%. I tried playing with sensitivity... no help.
My wife was near the detector when it locked up so it was triggering a lot just before it stopped working.
It is only about 10 feet away from a functioning Zigbee wired switch so it should have a solid connection to my Zigbee network.
Is there any way to “ ping” a Zigbee device to see if it is still there?
Right now my gut feeling is that it is simply “ broke” but I will try changing the batteries before I toss it.
Any other thoughts ?
More likely a mesh problem. My Hue sensors and switches are pretty touchy regarding repeaters. They repeat well through Samsung outlets. Bring it inside and see if it starts working. Also, there was a firmware update for it, but you would need a Hue hub to update it.
The plot thickens... last night (2AM) , an Iris motion detector went active and never went inactive. It is quite a ways from the house and nearest repeater but has been reliable since I installed it two weeks ago.
The problem with the Iris motion detector has been figured out. It was “ something stupid “.
Back to just the Hue detector. Busy day, haven’t had too much time to mess with it yet.
I swapped the hue detector that was an issue with a new one, which is currently working.
I deleted the “bad one” from Hubitat, repeated it, and it seems to work once again, although right now it is sitting in a box. I will probably put it up someplace this week and see what happens.
Old thread. but this just happened as well to me. I brought it indoors gave the reset button a quick press and it started to work again,
Very odd - it's been working perfectly since it was installed at the beginning of the year. In any case since it was off the mount I took it in and updated the firmware so will see if it happens again.
Low battery made worse with the cold? My outdoor sensor was stuck on Active. Lowered it to lowest setting and it’s working again. Will change them tomorrow. Not sure I ever have. Sensor details say 50, but might be much lower. I’ll measure when I take them out.
Quite the opposite - its 29C here on the other side of the globe. But you could be right about the battery although it's still showing 100%.
So far after updating the firmware and re-pairing things seem to be back to normal.
I had all type of problems with my Hue Motion Sensors until I ripped out all my CREE and WINK Zigbee bulbs and replaced them with Sengled Smart Bulbs. Sengled bulbs don't act like Zigbee repeaters. Bulbs that repeat like Cree and Wink do a terrible job of it.
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Just another data point. I have 3x hue outdoor and 3x hue indoor motion sensors. Recently the outdoor sensors have either been unresponsive or stuck on active for hours. Same for one of the indoor units.
I added two repeaters and 6-8 hours later the problems went away. This makes no sense since the aggravating indoor sensor is 4 feet from a working unit, and the most aggravating outdoor unit is now a mere 8 feet closer to a repeater.
As has been said many times, radio waves are weird...
I was about to buy a Hue bridge and try to update the firmware (these are all new-ish units), but the fix seems to be to have even more repeaters.
HTH
Very true!
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I have 4 indoor gen 1 hue motion sensors and every day one gets stuck on active, yesterday I joined them to a hue bridge and updated them but that still hasn't solved the issue one got stuck in only a few hours. I have 4 sonoff usb sticks as repeaters and 1 smartthings outlet. I have three gen 2 sensors and they don't seem to do it.
Any ideas?
If devices stop working, that's a sign of a weak mesh. The more quality repeaters you have in your system the more resilient to interference your mesh becomes. I have one repeater nearly every 3 feet in each direction. With Zigbee, you cannot have enough repeaters, especially if you live in a congested environment. If you are on top of a mountain and have no neighbors around, you might be able to get away with less repeaters.
If enough repeaters exist in the system, and devices still stop working, then the trouble is with repeaters not working as they should - troubleshooting this issue is not an easy task.
Last but not least, battery powered devices stuck on one state may be caused by weak batteries. Not all sensors report battery level correctly. Replacing batteries may help, too.
Since fitting the sonoff repeaters our arrival sensors are picked up 3 houses away
and everything else is rock solid it's just the hue motion sensors with issues
Just realized I also have 4 sonoff zbmini's as well, with a total of 82 zigbee devices
