Hubitat solutions explained

[Hubitat_Staff]

Not sure if Hubitat Elevation hub requires a subscription? Spoiler alert, it doesn't, and remote control of your devices comes free with every hub.

Here are the solutions that Hubitat, Inc. currently offers:

[mepenzienholdings]

For users with multiple hubs, it is not clear if a single Remote Admin subscription provides access to all the hubs. It's pretty clear that a separate Hub Protect subscription is required for each Hubitat, however.

[aaiyar]

@mepenzienholdings

single Remote Admin subscription provides access to all the hubs

A single Remote Admin subscription provides access to all the hub that are registered to the same admin email address.

[bobbyD]

@mepenzienholdings

clear if a single Remote Admin subscription provides access to all the hubs.

Remote Admin service has an account license. Any hubs registered with the same account get access to the service.

[eaton.blumenstein]

I am sure there is a technical reason why you can't backup and then restore Zigbee devices , where you can Z-Wave?

I have a bit of Zigbee devices, and some of them do not make it easy to put in pairing mode.

[bobbyD]

@eaton.blumenstein

sure there is a technical

Indeed, technical difficulties even delayed the launch of Hub Protect, but based on popular demand, we brought the service without Zigbee restore:

Any update on when we can get the new "Hub Protection Service"?

Our desire to bring this service to market did not mean that we would find it easy to do. We encountered unexpected problems, and those lead to delays. We usually keep quiet about what we are planning to bring out, and in hindsight that would have been a good thing to do here as well. Our intent was certainly never to mislead anyone about it. Having failed before in our estimate of when this could be made available, we are not going to say anything about that now, other than it is still a to…