Did my review as well. I did purchase in on amazon. Maybe they asked it to be locked to verified purchasers only, so they cannot be spammed by the other hubs faithful
I just left a 1 star review. " After a wide internet search I finally found a phone number 480-256-8087. When you call you get an answering machine that says don't leave a message we don't check them. So I did an address search. Found this 20343 North Hayden Road Suite 105, Scottsdale, Arizona. It is for a company called PostNet. They have a phone number of (480) 419-2599. When you call that number it immediately hangs up on you. I'm 65 but very tech savvy. I used to design satellite earth stations. I don't want to search through endless fourm posts. I don't want to play 20 questions via email. I want to speak to someone. This is a typical startup driven by engineers. They haven't a clue how to handle customer service. Shame because the product shows real promise."
I am just a user like you are. I have no affiliation with Hubitat other than being a long time user.
Again, why not post your question? We still don't know what your issue is that you need help with.
Yep, no matter what or where from banks to stores to car manufacturers. You are lucky to get a chatbot nowadays. Worse yet you get the dreaded phone tree to nowhere. The forums here are much better than those silly things, you can actually discuss things in detail here with peer users and the developers.