I am having serious difficulty accessing my hub after completing the setup. I would love to include some screen captures here but evidently, they are not allowed....
I have a fairly simple network but I think the issue is with the fact that I access the internet over wifi and I have the hub connected to a separate LAN card on my PC. When originally configuring this I was able to bridge my usb Wifi adapter and my ethernet card and set everything up but the next morning I lost wifi and realized that bridging the two devices was the cause. I deleted the bridge and now while I can see the hub and locally log in I cannot connect to any services.
The only way I can log in is by finding the IP address using the hub MAC (using arp -a at the command prompt) and then connecting directly to the hub as shown in the following -
Note that the IP address is different from the one found during the ARP -a search. Not only is it different but it is on a whole other network segment. While I realize this is because it was mapped with DHCP when the network bridge connecting my USB wifi with the physical ethernet card, it seems it should be a simple fix. The only issue is, I can't seem to identify that fix.
As it stands now, if I click on the "connect to hub" button through [my.hubitat] I get a failed connection as shown below -
I would appreciate any help you may be able to provide. This is my 3rd attempt and I keep getting caught in the same trap. I suspect trying to set the network card to the same IP range might work but need a little nudge to get it right.
Looking at the diagnostics page your hub isn't getting an IP address from DHCP, try turning it over and pressing the network reset button for about 7-10 seconds.
Did the hub reboot? If it did, we may need to reboot the router and retry the network reset; if it didn't try forcing a reboot from the diagnostics menu again.
try rebooting your router.. the hub is not getting a correct ip address. the 169.x.x.x is the default ip address a device gets set to while negotiating a real address via dhcp..
It is a brand-new unmanaged switch. I have been at this for days and have tried the Reboot, soft reset, and the full reset from the Diagnostic tool. Neither resolved the issue.
I am always able to ping and always able to see it through asp and always able to connect with the diagnostic tool... just nothing more...
Could be that I have two network cards and a USB Wifi card. I had it all working when I bridged the network card it is connected to with the WIFI.... but that eventually brought down my wife and I learned it wasn't a viable solution. I have since deleted the network bridge and turned on internet sharing on the USB wifi adapter.
Oh, one more note, nothing is connected to either of my network cards with the exception of the unmanaged switch and the hub.... The second network card has nothing connected to it.
of disconnect the hub from where it is.. temporarilly plug into the router directly.. so it gets an address. and then set that address in it staticly and move back to your location.
