I have been having problems for weeks with my Hub not being reachable through any interface daily as well as routines not runn. I've emailed support I am getting some help perhaps, but it's not moving along as fast as I would like and I'm not really sure what to do about it.
I have included a screenshot that shows that there was activity until about 2 a.m. and then there was no activity until a switch was physically turned on when there should have been a morning routine that turned lights on. Similarly, this evening a routine should have turned on some lights and it did not run. I tried to access the Hub through the IP address and through the app and it was unresponsive.
Suffice it to say this is extremely annoying and I'm a little frustrated that after many emails with support I haven't really got anywhere with this. I don't know if this is a hardware issue or something else. There's nothing that shows in the log this morning, for instance when the routine was supposed to run that tells me anything.
I do have a couple of errors that show up during other times of the day, and I have included those in my emails with support, but I have no idea if they have anything to do with this or not.
Any thoughts on what I can do would be greatly appreciated.