HSM triggers after disarm in HOME

[mojoman2600]

I have HSM setup to arm in AWAY using Iris V2 keypads by pressing ON after entering my 4 digit code & to arm in HOME by entering my 4 digit code and pressing PARTIAL on the keypads.

I have a 30 delay set for entering on AWAY to disarm the system and this seems to work.

My problem is when the system is set to HOME. If I want to open a door after arming to HOME, I enter my code & press OFF.

Immediately my dashboard says system is disarmed however the system still triggers on opening the door...even though HSM show system is disarmed.

How long do I need to wait before opening a door after I have disarmed HOME ?

I don't seem to have a problem when system is in AWAY mode and I enter the house & punch in code...only disarming in HOME seems to lag even though dashboard says it is disarmed.

I have seen it be as long as 3 minutes or more after disarming HOME that system still triggers sirens & lights even though HSM dashboard shows disarmed.

Wife getting very annoyed at this...any ideas?

[Ryan780]

As soon as it beeps it should be disarmed. When you say the dashboard shows disarmed, do you mean HSM in the dashboard or the keypad? Can you show the setup of HSM you have?

[mojoman2600]

Yes, as soon as I disarm using a keypad or keyfob, the HSM tile in my dashboard immediately says "Disarmed" but if I open a door or sensor, it still alarms. I have to wait 30 seconds or more to be sure.

The lights that I have turn on for triggered alert are also slow responding once tripped...it may be aminute or so before they come on.
If I try to use dashboard (or Alexa) to turn the lights off immediately after tripped, they show "Sending" for a couple of minutes or Alexa says device is not responding...after all have tripped & come on then I wait minute or so, I can once again control them using dashboard or Alexa....it's tough trying to shut off 2 sirens & a bunch of lights when HSM tile showed disarmed.

Here's pics of my HSM:

[Ryan780]

If HSM is disarmed, then how can it alert? Do you have logs for HSM showing this?

[mojoman2600]

That's what I want to know too...I arm in HOME and then DISARM and the dash tile show DISARMED, yet I wait a few seconds and open a door or sensor, then it all triggers and turns on lights, alerts, and sirens.

As for logs, I still have not figured out how to do a screen shot of the ENTIRE log, so I just did a copy & paste of TEXT of the log which I have posted below. I have highlighted & noted the things that I & Hubitat did.

I basically just ARMED HOME from a keypad, I saw the dashboard change to ARMED HOME...then I disarmed and saw dashboard change to DISARMED...I then waited a few seconds & opened the Coke Room Windows Sensor to trip and then closed the sensor. As you can see from the activity, HE triggered everything just as normal, but remember, HSM showed it was DISARMED when I opened sensor.

After everything came on like a normal triggered intrusion, you'll see that I pressed button 2 on a keyfob to try to disarm, then pressed it again and stuff started turning off.

If I can do a better job of getting a screen shot or copy the log, please let me know.

**Wife is ready for me to ditch Hubitat and quit fooling around with it for security--something I don't want to do but may have to.

You can see at the bottom of the log below what I did...hope we can solve this

==========

dev:4422019-06-27 09:30:50.509 am traceAlexa Playlists Changed to [:]
dev:4462019-06-27 09:30:48.041 am traceAlexa Playlists Changed to [:]
dev:4472019-06-27 09:30:47.715 am traceAlexa Playlists Changed to [:]
app:3682019-06-27 09:30:47.698 am debugDevice Data Received and Updated for (10) Alexa Devices | Took: (1964ms) | Last Refreshed: (10.0 minutes)
dev:4452019-06-27 09:30:47.303 am traceAlexa Playlists Changed to [:]
dev:4442019-06-27 09:30:47.149 am traceAlexa Playlists Changed to [:]
dev:4422019-06-27 09:30:46.458 am traceAlexa Playlists Changed to [:]
dev:4412019-06-27 09:30:45.734 am traceAlexa Playlists Changed to [:]
dev:4402019-06-27 09:30:45.254 am traceAlexa Playlists Changed to [:]
app:3682019-06-27 09:30:45.125 am debugAmazon Device Name Change Detected... Updating Device Name to (Echo - Echo Coke) | Old Name: (Echo - Coke Room)
dev:4392019-06-27 09:30:44.567 am traceAlexa Playlists Changed to [:]
app:3682019-06-27 09:30:44.564 am debugAmazon Device Name Change Detected... Updating Device Name to (Echo - Echo Kitchen) | Old Name: (Echo - Kitchen)
dev:4382019-06-27 09:30:43.664 am traceAlexa Playlists Changed to [:]
app:3682019-06-27 09:30:43.610 am debugAmazon Device Name Change Detected... Updating Device Name to (Echo - Echo Office) | Old Name: (Echo - Office)
dev:4412019-06-27 09:30:43.497 am traceAlexa Playlists Changed to [:]
app:3682019-06-27 09:30:43.100 am debugAmazon Device Name Change Detected... Updating Device Name to (Echo - Echo BR) | Old Name: (Echo - Bedroom)
dev:4462019-06-27 09:30:42.626 am traceAlexa Playlists Changed to [:]
dev:4392019-06-27 09:30:39.440 am traceAlexa Playlists Changed to [:]
dev:4442019-06-27 09:30:29.801 am traceAlexa Playlists Changed to [:]
dev:4382019-06-27 09:30:26.376 am traceAlexa Playlists Changed to [:]
dev:4402019-06-27 09:30:23.493 am traceAlexa Playlists Changed to [:]
dev:9152019-06-27 09:30:23.251 am infoBackyard Light is off [digital]
dev:9152019-06-27 09:30:23.181 am infoBackyard Light is off [digital]
app:2632019-06-27 09:30:21.228 am tracerestStreamHandler(close: false, src: startStopStream(start stream)), resetPoll: true
dev:9042019-06-27 09:30:19.593 am infoFoyer Carport Switch was turned off [digital]
dev:9152019-06-27 09:30:19.028 am infoBackyard Light is off [digital]
dev:9152019-06-27 09:30:18.941 am infoBackyard Light is off [digital]
dev:9152019-06-27 09:30:18.884 am infoBackyard Light is off [digital]
dev:9132019-06-27 09:30:18.857 am infoHallway is off [digital]
dev:9152019-06-27 09:30:18.665 am infoBackyard Light is off [digital]
dev:9132019-06-27 09:30:18.605 am infoHallway is off [digital]
dev:9152019-06-27 09:30:18.596 am infoBackyard Light is off [digital]
dev:9152019-06-27 09:30:18.547 am infoBackyard Light was turned off [digital]
dev:9132019-06-27 09:30:18.385 am infoHallway is off [digital]
dev:9022019-06-27 09:30:18.370 am infoCoke Fan 2 was turned off [digital]
dev:9132019-06-27 09:30:18.292 am infoHallway is off [digital]
dev:9132019-06-27 09:30:18.223 am infoHallway was turned off [digital]
dev:4122019-06-27 09:30:18.097 am infoHearth Plug 2 is off [physical]
dev:4122019-06-27 09:30:18.035 am infoHearth Plug 2 is off [physical]
dev:4122019-06-27 09:30:17.989 am infoHearth Plug 2 is off [physical]
dev:4122019-06-27 09:30:17.918 am infoHearth Plug 2 is off [physical]
dev:4122019-06-27 09:30:17.806 am infoHearth Plug 2 is off [physical]
dev:4122019-06-27 09:30:17.781 am infoHearth Plug 2 is off [physical]
dev:4122019-06-27 09:30:17.545 am infoHearth Plug 2 is off [physical]
dev:4112019-06-27 09:30:17.398 am infoHearth Plug 1 is off [physical]
dev:8982019-06-27 09:30:17.388 am infoDining Room Switch was turned off [digital]
dev:4122019-06-27 09:30:17.271 am infoHearth Plug 2 is off [physical]
dev:8992019-06-27 09:30:17.097 am infoCoke Fan 1 was turned off [digital]
app:2632019-06-27 09:30:16.973 am info Gathering Latest Nest Structure Data (Last Updated: 88 seconds ago)
dev:4112019-06-27 09:30:16.812 am infoHearth Plug 1 is off [physical]
dev:4112019-06-27 09:30:16.635 am infoHearth Plug 1 is off [physical]
dev:4112019-06-27 09:30:16.484 am infoHearth Plug 1 is off [physical]
dev:4112019-06-27 09:30:16.316 am infoHearth Plug 1 is off [physical]
dev:4122019-06-27 09:30:16.232 am infoHearth Plug 2 is off [physical]
dev:4122019-06-27 09:30:16.189 am infoHearth Plug 2 is off [physical]
dev:4112019-06-27 09:30:16.175 am infoHearth Plug 1 is off [physical]
dev:4122019-06-27 09:30:16.112 am infoHearth Plug 2 is off [physical]
dev:6982019-06-27 09:30:15.884 am infoPatio Lights was turned off [digital]
dev:8942019-06-27 09:30:15.825 am infoFloodlight is off [physical]
dev:8942019-06-27 09:30:15.763 am infoFloodlight is off [physical]
dev:4122019-06-27 09:30:15.680 am infoHearth Plug 2 is off [physical]
dev:8942019-06-27 09:30:15.645 am infoFloodlight is off [physical]
dev:4122019-06-27 09:30:15.610 am infoHearth Plug 2 is off [physical]
dev:4122019-06-27 09:30:15.481 am infoHearth Plug 2 is off [physical]
dev:8942019-06-27 09:30:15.411 am infoFloodlight is off [physical]
dev:4112019-06-27 09:30:15.352 am infoHearth Plug 1 is off [physical]
dev:4112019-06-27 09:30:15.292 am infoHearth Plug 1 is off [physical]
dev:12732019-06-27 09:30:15.049 am infoHallway Keypad is inactive
dev:4122019-06-27 09:30:15.008 am infoHearth Plug 2 is off [physical]
dev:4122019-06-27 09:30:14.984 am infoHearth Plug 2 is off [physical]
dev:4112019-06-27 09:30:14.957 am infoHearth Plug 1 is off [physical]
dev:4122019-06-27 09:30:14.884 am infoHearth Plug 2 is off [physical]
dev:8962019-06-27 09:30:14.852 am infoKitchen Switch is off [physical]
dev:8942019-06-27 09:30:14.746 am infoFloodlight is off [physical]
dev:8942019-06-27 09:30:14.709 am infoFloodlight is off [physical]
dev:4112019-06-27 09:30:14.699 am infoHearth Plug 1 is off [physical]
dev:4112019-06-27 09:30:14.682 am infoHearth Plug 1 is off [physical]
dev:8942019-06-27 09:30:14.625 am infoFloodlight is off [physical]
dev:4112019-06-27 09:30:14.570 am infoHearth Plug 1 is off [physical]
dev:4112019-06-27 09:30:14.537 am infoHearth Plug 1 is off [physical]
dev:8962019-06-27 09:30:14.534 am infoKitchen Switch is off [physical]
dev:8942019-06-27 09:30:14.210 am infoFloodlight is off [physical]
dev:8942019-06-27 09:30:14.197 am infoFloodlight is off [physical]
dev:8942019-06-27 09:30:14.175 am infoFloodlight is off [physical]
dev:4582019-06-27 09:30:13.966 am infoFront Entrance was turned off[digital]
dev:8962019-06-27 09:30:13.441 am infoKitchen Switch is off [physical]
dev:8962019-06-27 09:30:13.222 am infoKitchen Switch was turned off[digital]
dev:2142019-06-27 09:30:13.177 am infoFront Porch was turned off [digital]
dev:8942019-06-27 09:30:12.221 am infoFloodlight is off [physical]
dev:4122019-06-27 09:30:11.867 am infoHearth Plug 2 is off [physical]
dev:12412019-06-27 09:30:11.846 am infoDean's Bathroom is off [physical]
dev:12412019-06-27 09:30:11.780 am infoDean's Bathroom is off [physical]
dev:8942019-06-27 09:30:11.749 am infoFloodlight is off [physical]
dev:12412019-06-27 09:30:11.555 am infoDean's Bathroom is off [physical]
dev:4122019-06-27 09:30:11.531 am infoHearth Plug 2 is off [physical]
dev:12412019-06-27 09:30:11.461 am infoDean's Bathroom is off [physical]
dev:12412019-06-27 09:30:11.418 am infoDean's Bathroom is off [physical]
dev:4112019-06-27 09:30:10.956 am infoHearth Plug 1 is off [physical]
dev:4112019-06-27 09:30:10.749 am infoHearth Plug 1 is off [physical]
dev:4122019-06-27 09:30:10.642 am infoHearth Plug 2 is off [physical]
dev:8952019-06-27 09:30:10.623 am infoGarage Lights is off [physical]
dev:4122019-06-27 09:30:10.533 am infoHearth Plug 2 is off [physical]
dev:8952019-06-27 09:30:10.526 am infoGarage Lights is off [physical]
dev:4112019-06-27 09:30:10.465 am infoHearth Plug 1 is off [physical]
dev:4122019-06-27 09:30:10.462 am infoHearth Plug 2 was turned off[digital]
dev:8952019-06-27 09:30:10.378 am infoGarage Lights is off [physical]
dev:8952019-06-27 09:30:10.225 am infoGarage Lights was turned off[digital]
dev:12412019-06-27 09:30:09.553 am infoDean's Bathroom is off [physical]
dev:8942019-06-27 09:30:09.510 am infoFloodlight is off [physical]
dev:8942019-06-27 09:30:09.327 am infoFloodlight is off [physical]
dev:8942019-06-27 09:30:09.252 am infoFloodlight is off [physical]
dev:12412019-06-27 09:30:09.229 am infoDean's Bathroom is off [physical]
dev:4112019-06-27 09:30:08.878 am infoHearth Plug 1 is off [physical]
dev:4112019-06-27 09:30:08.606 am infoHearth Plug 1 is off [physical]
dev:4112019-06-27 09:30:08.198 am infoHearth Plug 1 is off [physical]
dev:12412019-06-27 09:30:07.678 am infoDean's Bathroom is off [physical]
dev:12412019-06-27 09:30:07.539 am infoDean's Bathroom is off [physical]
dev:12412019-06-27 09:30:07.241 am infoDean's Bathroom is off [physical]
dev:8942019-06-27 09:30:06.649 am infoFloodlight is off [physical]
dev:8942019-06-27 09:30:06.111 am infoFloodlight was turned off[digital]
dev:4112019-06-27 09:30:06.030 am infoHearth Plug 1 is off [physical]
dev:4112019-06-27 09:30:05.819 am infoHearth Plug 1 was turned off[digital]
dev:12412019-06-27 09:30:05.553 am infoDean's Bathroom is off [physical]
dev:12422019-06-27 09:30:05.201 am infoRecessed Lights is off [physical]
dev:12422019-06-27 09:30:05.083 am infoRecessed Lights is off [physical]
dev:12412019-06-27 09:30:05.035 am infoDean's Bathroom was turned off[digital]
dev:4452019-06-27 09:30:04.608 am traceAlexa Playlists Changed to [:]
dev:12422019-06-27 09:30:04.033 am infoRecessed Lights is off [physical]
dev:12422019-06-27 09:30:03.988 am infoRecessed Lights was turned off[digital]
app:2632019-06-27 09:30:03.658 am tracerestStreamHandler(close: false, src: startStopStream(start stream)), resetPoll: true
dev:11762019-06-27 09:30:00.157 am infoOffice Lamp is on [physical]
dev:4472019-06-27 09:29:59.529 am traceAlexa Playlists Changed to [:]
app:2632019-06-27 09:29:59.450 am info Gathering Latest Nest Device Data (Last Updated: 95 seconds ago)
dev:11762019-06-27 09:29:58.655 am infoOffice Lamp is on [digital]
dev:9082019-06-27 09:29:58.583 am infoBedroom Light was turned off[digital]
dev:4422019-06-27 09:29:50.548 am traceAlexa Playlists Changed to [:]
dev:12732019-06-27 09:29:48.241 am infoHallway Keypad was disarmed [physical]
dev:12732019-06-27 09:29:45.000 am infoHallway Keypad is active
dev:4412019-06-27 09:29:43.512 am traceAlexa Playlists Changed to [:]
dev:4462019-06-27 09:29:42.570 am traceAlexa Playlists Changed to [:]
dev:4392019-06-27 09:29:39.576 am traceAlexa Playlists Changed to [:]
dev:8062019-06-27 09:29:31.964 am infoLamp was turned off
app:1162019-06-27 09:29:31.827 am warnAlert Intrusion-Home canceled
dev:4182019-06-27 09:29:31.030 am infoTanya Keyfob button 2 was pushed
dev:4442019-06-27 09:29:29.571 am traceAlexa Playlists Changed to [:]
dev:4382019-06-27 09:29:26.377 am traceAlexa Playlists Changed to [:]
dev:4402019-06-27 09:29:23.502 am traceAlexa Playlists Changed to [:]
dev:9132019-06-27 09:29:13.659 am infoHallway is 99% [digital]
dev:9132019-06-27 09:29:13.654 am infoHallway is on [digital]
dev:4452019-06-27 09:29:04.578 am traceAlexa Playlists Changed to [:]
NOTE: At this point, all lights & sirens were on as supposed to be when triggered
& I pressed keyfob button #2 to DISARM--I pushed it a 2nd time as you will see above to try to turn things off..then things stared turning off)
dev:4182019-06-27 09:29:03.812 am infoTanya Keyfob button 2 was held
dev:12422019-06-27 09:29:01.432 am infoRecessed Lights is on [physical]
dev:12422019-06-27 09:29:01.123 am infoRecessed Lights is on [physical]
dev:12422019-06-27 09:29:01.059 am infoRecessed Lights is on [physical]
dev:12422019-06-27 09:29:01.030 am infoRecessed Lights is on [physical]
dev:12422019-06-27 09:29:00.902 am infoRecessed Lights is on [physical]
dev:12422019-06-27 09:29:00.859 am infoRecessed Lights is on [physical]
app:3682019-06-27 09:29:00.739 am errorgroovy.lang.MissingMethodException: No signature of method: com.hubitat.hub.executor.AppExecutor.error() is applicable for argument types: (org.codehaus.groovy.runtime.GStringImpl, java.lang.Exception) values: [sendMsg Push Message Exception:, java.lang.Exception: Invalid phone number, numbers must start with + and be followed by country code and phone number]
Possible solutions: render(), getLog(), now(), iterator(), every(), grep() on line 1783 (healthCheck)
app:3682019-06-27 09:29:00.445 am infoSuccessfully Retrieved (v1.0) of AppData Content from GitHub Repo...
dev:4472019-06-27 09:28:59.793 am traceAlexa Playlists Changed to [:]
dev:12422019-06-27 09:28:58.378 am infoRecessed Lights is on [physical]
dev:12422019-06-27 09:28:58.294 am infoRecessed Lights is on [physical]
app:2632019-06-27 09:28:58.261 am tracerestStreamHandler(close: false, src: startStopStream(start stream)), resetPoll: true
dev:12422019-06-27 09:28:57.033 am infoRecessed Lights is on [physical]
dev:12422019-06-27 09:28:55.855 am infoRecessed Lights is on [physical]
dev:12422019-06-27 09:28:54.724 am infoRecessed Lights was turned on[digital]
dev:12412019-06-27 09:28:53.370 am infoDean's Bathroom was turned on[digital]
app:2632019-06-27 09:28:53.200 am info Skipping Poll - Devices Data Updated: (30sec) ago | Structure Data Updated: (5sec) ago
app:2632019-06-27 09:28:52.224 am tracerestStreamHandler(close: false, src: startStopStream(start stream)), resetPoll: true
dev:4422019-06-27 09:28:50.520 am traceAlexa Playlists Changed to [:]
app:2632019-06-27 09:28:48.317 am info Gathering Latest Nest Structure Data (Last Updated: 85 seconds ago)
dev:11762019-06-27 09:28:47.940 am infoOffice Lamp is on [digital]
dev:9152019-06-27 09:28:47.927 am infoBackyard Light is on [digital]
dev:9152019-06-27 09:28:47.852 am infoBackyard Light was turned on [digital]
dev:9042019-06-27 09:28:47.719 am infoFoyer Carport Switch was turned on [digital]
dev:9132019-06-27 09:28:47.556 am infoHallway is 99% [digital]
dev:9132019-06-27 09:28:47.553 am infoHallway is on [digital]
dev:9132019-06-27 09:28:47.386 am infoHallway is 99% [digital]
dev:9132019-06-27 09:28:47.377 am infoHallway is on [digital]
dev:9022019-06-27 09:28:47.166 am infoCoke Fan 2 was turned on [digital]
dev:9132019-06-27 09:28:47.007 am infoHallway is 99% [digital]
dev:9132019-06-27 09:28:47.004 am infoHallway is on [digital]
dev:9132019-06-27 09:28:46.973 am infoHallway is 99% [digital]
dev:9132019-06-27 09:28:46.970 am infoHallway is on [digital]
dev:9132019-06-27 09:28:46.715 am infoHallway is 99% [digital]
dev:9132019-06-27 09:28:46.713 am infoHallway is on [digital]
dev:9132019-06-27 09:28:46.683 am infoHallway is 99% [digital]
dev:9132019-06-27 09:28:46.680 am infoHallway was turned on [digital]
dev:8942019-06-27 09:28:45.384 am infoFloodlight is on [physical]
dev:8942019-06-27 09:28:45.329 am infoFloodlight is on [physical]
dev:8942019-06-27 09:28:45.154 am infoFloodlight is on [physical]
dev:8942019-06-27 09:28:45.000 am infoFloodlight is on [physical]
dev:8942019-06-27 09:28:44.946 am infoFloodlight is on [physical]
dev:8962019-06-27 09:28:44.516 am infoKitchen Switch is on [physical]
dev:8952019-06-27 09:28:44.010 am infoGarage Lights is on [physical]
dev:8952019-06-27 09:28:43.911 am infoGarage Lights is on [physical]
dev:8952019-06-27 09:28:43.886 am infoGarage Lights is on [physical]
dev:8952019-06-27 09:28:43.832 am infoGarage Lights is on [physical]
dev:8952019-06-27 09:28:43.692 am infoGarage Lights was turned on[digital]
dev:4412019-06-27 09:28:43.548 am traceAlexa Playlists Changed to [:]
dev:8942019-06-27 09:28:42.606 am infoFloodlight is on [physical]
dev:4462019-06-27 09:28:42.529 am traceAlexa Playlists Changed to [:]
dev:8962019-06-27 09:28:42.281 am infoKitchen Switch is on [physical]
dev:8962019-06-27 09:28:42.086 am infoKitchen Switch is on [physical]
dev:8942019-06-27 09:28:41.795 am infoFloodlight is on [physical]
dev:8942019-06-27 09:28:41.074 am infoFloodlight is on [physical]
dev:8992019-06-27 09:28:41.003 am infoCoke Fan 1 was turned on [digital]
dev:9082019-06-27 09:28:40.996 am infoBedroom Light was turned on[digital]
dev:8982019-06-27 09:28:40.691 am infoDining Room Switch was turned on [digital]
dev:8942019-06-27 09:28:40.609 am infoFloodlight is on [physical]
dev:8962019-06-27 09:28:40.315 am infoKitchen Switch is on [physical]
dev:8962019-06-27 09:28:40.070 am infoKitchen Switch was turned on[digital]
dev:8942019-06-27 09:28:39.705 am infoFloodlight is on [physical]
dev:4392019-06-27 09:28:39.450 am traceAlexa Playlists Changed to [:]
dev:8942019-06-27 09:28:39.301 am infoFloodlight was turned on[digital]
dev:2792019-06-27 09:28:32.614 am infoCarport Keypad is inactive
dev:4442019-06-27 09:28:29.532 am traceAlexa Playlists Changed to [:]
app:2632019-06-27 09:28:27.215 am tracerestStreamHandler(close: false, src: startStopStream(start stream)), resetPoll: true
dev:4382019-06-27 09:28:26.454 am traceAlexa Playlists Changed to [:]
dev:4402019-06-27 09:28:23.781 am traceAlexa Playlists Changed to [:]
app:2632019-06-27 09:28:23.545 am info Gathering Latest Nest Device Data (Last Updated: 59 seconds ago)
dev:6982019-06-27 09:28:22.524 am infoPatio Lights was turned on [physical]
dev:6982019-06-27 09:28:22.418 am infoPatio Lights was turned on [digital]
dev:4582019-06-27 09:28:22.222 am infoFront Entrance was turned on[digital]
dev:4122019-06-27 09:28:22.210 am infoHearth Plug 2 was turned on[digital]
dev:2142019-06-27 09:28:21.853 am infoFront Porch was turned on [digital]
dev:4112019-06-27 09:28:21.836 am infoHearth Plug 1 was turned on[digital]
NOTE: I closed window sensor just after opening it.
dev:192019-06-27 09:28:13.033 am infoWindow Sensor Coke Room 1 was closed
dev:8922019-06-27 09:28:12.093 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:28:12.090 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:28:12.083 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:28:12.076 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:28:12.047 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:28:12.043 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:3802019-06-27 09:28:11.446 am infoLiving Room Sonos is stopped
dev:3802019-06-27 09:28:09.223 am infoLiving Room Sonos is playing
dev:3802019-06-27 09:28:09.110 am infoLiving Room Sonos audio level is 100%
dev:3802019-06-27 09:28:08.782 am infoLiving Room Sonos audio level is 50%
dev:12732019-06-27 09:28:08.694 am infoHallway Keypad is inactive
dev:932019-06-27 09:28:08.047 am infoSending Message: [Intrusion! Window Sensor Coke Room 1 is open at 09:28 AM on 06/27/2019] Priority: [0] to [All Devices]
dev:8062019-06-27 09:28:07.435 am infoLamp was turned on
dev:12732019-06-27 09:28:06.631 am infoHallway Keypad was disarmed [digital]
app:1162019-06-27 09:28:05.698 am warnAlert Intrusion-Home Window Sensor Coke Room 1 open
dev:10312019-06-27 09:28:05.508 am infoPatio Keypad was disarmed [digital]
dev:8922019-06-27 09:28:05.294 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:28:05.280 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
NOTE: HSM Dashboard was showing DISARMED when I opened this window sensor.
dev:192019-06-27 09:28:05.037 am infoWindow Sensor Coke Room 1 was opened
dev:4452019-06-27 09:28:04.631 am traceAlexa Playlists Changed to [:]
dev:8922019-06-27 09:28:04.327 am infoKitchen Keypad was disarmed [digital]
dev:8922019-06-27 09:28:03.314 am tracesendArmResponse- sucess, bin:1, armMode:00 -> armRequest:00, exitDelay:0, isInitiator:false, lcData:[isValid:true, isInitiator:false, code:0000, name:not required, codeNumber:-1]
dev:8922019-06-27 09:28:03.297 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:28:03.294 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:2822019-06-27 09:28:03.279 am infoBedroom Keypad was disarmed [digital]
dev:2792019-06-27 09:28:02.584 am infoCarport Keypad is active
dev:2792019-06-27 09:28:02.265 am infoCarport Keypad was disarmed [digital]
dev:8922019-06-27 09:28:01.313 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:28:01.310 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:28:01.285 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:28:01.279 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:12732019-06-27 09:28:01.244 am infoHallway Keypad was disarmed [digital]
dev:10312019-06-27 09:28:00.198 am infoPatio Keypad was disarmed [digital]
dev:4472019-06-27 09:27:59.631 am traceAlexa Playlists Changed to [:]
dev:8922019-06-27 09:27:59.175 am infoKitchen Keypad was disarmed [digital]
dev:8922019-06-27 09:27:58.194 am tracesendArmResponse- sucess, bin:1, armMode:01 -> armRequest:00, exitDelay:0, isInitiator:false, lcData:[isValid:true, isInitiator:false, code:0000, name:not required, codeNumber:-1]
dev:2822019-06-27 09:27:58.169 am infoBedroom Keypad was disarmed [digital]
dev:2792019-06-27 09:27:57.159 am infoCarport Keypad was disarmed [digital]
app:1162019-06-27 09:27:55.824 am infoDisarmed
NOTE: At this point HSM in Dashboard showed DISARMED as normal & I waited about
10 seconds to open contact sensor.
dev:12732019-06-27 09:27:55.530 am infoHallway Keypad was disarmed [physical]
app:2632019-06-27 09:27:52.682 am tracerestStreamHandler(close: false, src: startStopStream(start stream)), resetPoll: true
dev:4422019-06-27 09:27:50.683 am traceAlexa Playlists Changed to [:]
dev:8922019-06-27 09:27:49.868 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:27:49.830 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:2792019-06-27 09:27:49.791 am infoCarport Keypad is inactive
dev:8922019-06-27 09:27:48.811 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:27:48.808 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:27:48.793 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:27:48.789 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:27:48.781 am info0501 skipped: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
dev:8922019-06-27 09:27:48.778 am debugdescMap: [raw:catchall: 0104 0501 01 01 0040 00 ED52 00 00 0000 0B 00 0400, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:ED52, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:0B, direction:00, data:[04, 00]]
app:2632019-06-27 09:27:47.646 am info Skipping Poll - Devices Data Updated: (24sec) ago | Structure Data Updated: (25sec) ago
dev:10312019-06-27 09:27:46.362 am infoPatio Keypad was armed home [digital]
dev:8922019-06-27 09:27:45.346 am infoKitchen Keypad was armed home [digital]
dev:8922019-06-27 09:27:44.369 am tracesendArmResponse- sucess, bin:1, armMode:00 -> armRequest:01, exitDelay:0, isInitiator:false, lcData:[isValid:true, isInitiator:false, code:0000, name:not required, codeNumber:-1]
dev:8922019-06-27 09:27:44.366 am debugarmHome(0, armMode:00, armingMode:00)
dev:2822019-06-27 09:27:44.333 am infoBedroom Keypad was armed home [digital]
dev:4412019-06-27 09:27:43.396 am traceAlexa Playlists Changed to [:]
dev:2792019-06-27 09:27:43.282 am infoCarport Keypad was armed home [digital]
dev:4462019-06-27 09:27:42.857 am traceAlexa Playlists Changed to [:]
app:1162019-06-27 09:27:41.913 am infoArmed Home
dev:12732019-06-27 09:27:41.757 am infoHallway Keypad was armed home [physical]
dev:4392019-06-27 09:27:39.507 am traceAlexa Playlists Changed to [:]
dev:12732019-06-27 09:27:38.669 am infoHallway Keypad is active

[bravenel]

Look at the event logs for HSM. These are available from the HSM app status page (gear icon). Use a screenshot, NOT copy/paste. The copy/paste is basically impossible to read. You can isolate logs down to a single device or app, and this is needed to see what is happening. But, the HSM events will tell you what it saw and did. You can use the times shown there to correlate to the other Logs.

[mojoman2600]

I will do that when I get home from work tonight. So should I trigger another scenario where HSM shows disarmed and then I open a sensor or will the old log still be saved in the there?

[bravenel]

@mojoman2600

So should I trigger another scenario where HSM shows disarmed and then I open a sensor or will the old log still be saved in the there?

I would suggest working with this directly in the app ui, instead of the Dashboard. You have to hit refresh on the app UI page (unlike Dashboard) when you have done something that would change its state (not a dynamic page). Just step through it and see what happens.

And, yes, the event logs are still there.

For your wife's sake, best to debug and test these things in a non-obtrusive way, without setting off alarms and what not. Modify your HSM setup to allow for testing. I do this by just using a single light to turn on for an alert, so my wife is not disturbed by it. When it is working reliably as expected, then you can put all of the alert stuff back in.

[mojoman2600]

I really thought I had HSM working and had put all the alarms back online--just did not realize that this was happening until a few days ago when I put a test keypad by the patio door--she disarmed it & then opened door & set it all off...I first thought she missed the pin code but found out this was not case.

I'm back tonight to just testing with a light as you said...this will be much cheaper than a divorce...but lately I have not used Hubitat as a security system because of this snafu with disarming.

[mojoman2600]

So, when I get home tonight and arm home & then disarm, if I am looking at the HSM app UI and I DISARM with keypad then refresh the app UI, if it shows DISARMED then it is truly disarmed unlike the dashboard that tells me it is disarmed?

[bravenel]

@mojoman2600

if it shows DISARMED then it is truly disarmed unlike the dashboard that tells me it is disarmed?

I don't know what is going on. All I can do is help you get to the truth about what is going on. So we go look at the basics until the truth is revealed.

[mojoman2600]

Ok, I think I got these logs captured. I changed HSM where it would just turn on "nightstand 1" & "nightstand 2" lights if triggered while armed HOME & only turn on "_Siren 2" .

At 8:31 PM I armed HOME with the hallways keypad. A few seconds later I disarmed with the keypad--counted to about 10, (& refreshed the HSM app & it showed disarmed in the events log) & then opened the Coke Room Window Sensor 1.

As you can see the alert goes to my sonos speaker, the nightstands come on & the siren sounds. I then disarmed with the keypad by entering 4 digit code & OFF and the siren stops & lights go off.

Here are the screen shots of the HSM Events Log and then 4 screen shots of the LOGS.

LOGS:

[Ryan780]

I don't understand this. You said you

@mojoman2600

At 8:31 PM I armed HOME with the hallways keypad.

Then you say

@mojoman2600

A few seconds later I disarmed with the keypad--counted to about 10

Are you arming Home? That is going to be armed, not disarmed. How are you arriving home via the keypad? It's not a presence device.

[Brandon]

What hub software version are you currently running?

[mojoman2600]

@Ryan780 I do not use any configurations for "Night" mode in HSM, thus I use only "AWAY" or "HOME" for configuring the alarms.

In "AWAY" all sensors are used--motion & contacts.

In arming "HOME" only door & window sensors are used--no motion sensors--again, I use armed "HOME" instead of an armed "Night" setting. I am not talking about using "presence" when I use the word "HOME"....I am referring to the "Armed HOME" settings in HSM when using the word "Home".

I arm "AWAY" by using Iris V2 keypad by pressing in my 4 digit code & then pressing "ON" (not "partial" as "partial" is used to arm home) from the Iris Keypad.

I have no problem with this as I or my wife when doing this are leaving the house and no other doors will be opened after arming AWAY until one of us arrives back, inputs the 4 digit code to disarm all sensors in AWAY settings...the systems disarms AWAY just fine in this scenario.

My problem is in the evening when ready to go to sleep.

I enter my 4 digit code & press "PARTIAL" (not "ON") from the Iris keypad to put HSM in "arm HOME" ...the systems arms as normal...just like it is supposed to do...again, "HOME" means nothing to do with a "presence" for me--it is only the setting I have HSM set to instead of a "Night" setting...all is armed EXCEPT motion sensors as we are in the house moving around.

The problem begins when I or my wife get up at night to open a door and let cat out for example & the system is set to "Armed Home".

We use one of the 5 keypads to DISARM HOME setting by entering the 4 digit code, then pressing OFF on the keypad.

At this point, if you open the door the system will trigger, even though I disarmed it properly & the dashboard says it is disarmed, and in the case of my logs posted above, you will see that the event logs did indeed show it as "Disarmed Home". but the system triggered anyway after a few seconds of waiting before opening the door AFTER disarming.

To prevent this from happening, once I or my wife enter the 4 digit code, then press OFF on the keypad, we have to stand there at the door and WAIT 30 or more seconds before opening the door (or any sensor) to prevent the system from triggering.

This is what the problem is. The system says in all logs & dashboards it is disarmed, yet it will still trigger when a sensor is opened unless you wait & wait before opening a door or sensor AFTER disarming HOME setting.

Sometimes, I have disarmed HOME, waited 2 minutes, & the system still triggers-- even though everything shows DISARMED--crazy!

This is unacceptable for my wife as if you want open a door or window, you should not have to wait 30 seconds or up to 2 minutes AFTER disarming (4 digit code + OFF on keypad) just to open door.
With this problem, you never really know when it is "safe" to open a door or window after "disarm Home".

I hope this makes sense to you as I refer to arm/disarm "Home" as a setting in HSM and not referring to is a "presence". I know the Iris keypad is not a presence sensors and perhaps my use of the word "Home" as an HSM setting is what was confusing.

Thanks for the reply!

[mojoman2600]

I am using 2.1.1.122 and this problem has been happening for weeks now under various software revisions as I always keep hub up to date on software releases.

[Ryan780]

@Ryan780

At 8:31 PM I armed HOME with the hallways keypad.

Okay...I don't understand why you armed home. You have arrived home. Why don't you just disarm the system? Why is this step necessary? If you are arriving home, you should disarm the system. Not arm-home. If the system is armed away, and you swap it to armed home, the alert is still going to go off when you open the window.

I would suspect that you are changing the settings too fast. In order for the system to complete arming home, since you have multiple keypads, it has to wait for all of them to read Armed Home. So, I would suspect it is still waiting for that to occur. When it does, since you have already disarmed the system, when the keypad reports back that it is now armed home, that re-arms the system, just like if you were arming home from the keypad in the first place. But you shouldn't be arming/disarming like that anyway.

[mojoman2600]

@Ryan780

Okay...I don't understand why you armed home. You have arrived home. Why don't you just disarm the system? Why is this step necessary? If you are arriving home, you should disarm the system. Not arm-home. If the system is armed away, and you swap it to armed home, the alert is still going to go off when you open the window.

@ryan780 I'm still not sure you understand what I am using HOME for. I have "not arrived home". I am in my house all day, system is NOT armed for anything. Have not even armed it for AWAY or anything. I then decide to go to bed at night and I arm the system for night use by pressing code & PARTIAL--this arms the system for HOME as that is what I have HSM set to do from the keypad.

We go to sleep, the cat wakes me up hours later to let him out, I disarm HOME armed by entering my 4 digit code and then OFF--this is supposed to disarm the system and it EVENTUALLY will but you have to wait & wait after HE shows disarmed before opening the door or the alarms go off.

@Ryan780

But you shouldn't be arming/disarming like that anyway.

How am I supposed to be doing it then? Let me ask you a hypothetical question:

Say you have an Iris V2 keypad and you have the "partial" button on the keypad set to either "arm home" or "arm night" in HSM, what exact key presses would you use to go to bed at night to arm system for home or night? 4 digit code and then PARTIAL correct? That is what I am doing...please advise me if I am supposed to be doing something else.

And what keys would you press to get up in night & let cat out door to DISARM the system? 4 digit code and then OFF key, correct? That is what I am doing, and again, please advise me if I am supposed to be doing something else different in this scenario.

And then once you pressed the OFF key, the system should disarm and then you open the door not expecting the system to trigger, correct? That is what I am doing as well, BUT I have to wait several seconds & sometimes 2 minutes or more BEFORE I can open the door after supposedly disarming the system or the alarms will sound off even though HE told me it was disarmed.

Again, please advise me if I am supposed to be doing something different in this type situation...and remember, I am NOT arming AWAY...I just want to go to bed, arm HOME, and then in the middle of the night let cat out by disarming home and then open the door without HAVING TO WAIT 30 seconds - up to 2 minutes sometimes before opening door & setting off alarms.

I hope I have made this clear as to what is happening & what I want to do in HSM.

Tomorrow I will remove all but one keypad and see if this still occurs to maybe see if the delay in full disarming is caused from all other keypads not disarming.

Thanks for the reply!

[mojoman2600]

I removed all but one keypad from my system. This did not stop the problem. You can disarm system via keypad with code + OFF...dashboard tile & app UI shows DISARMED but you still have to wait BEFORE you can open a door or the system will trigger.

[Ryan780]

I do not understand. You say you arm the system then disarm the system above. How much time is passing between the arming and disarming events? Are you seeing an Intrusion Home when the WebUI of HE says it is disabled? Not a dashboard but the actual web gui.