I gave you the benefit of the doubt, that you where not being sarcastic and critical in your post, but I guess I was wrong. You clearly have time to come on the forums and be critical of other peoples suggestions. If you have something to contribute, then contribute, if not ____-__.
I understand that HE does a daily backup, as I know realize you understand that as well. So why suggest uninstalling and reinstalling a built in app? Because support has suggested that as a solution for other built-in apps, that were having problems, in the past:
Anyway, the OP apparently can't get this working. I am definitely not one of the more knowledgeable people on this forum. So if anyone can help him out that would be great. His problem was initially posted in this thread (8 days ago):
Where he found no solution, now we have this thread and still no solution. If anybody can Help the OP that would be appreciated.