HSM - Disarmed but still triggered intruder [RESOLVED]

🛎️ Get Help
1

Do this is the second time this has happened. I leave and forget to set the alarm. SO I bring up my dashboard on my phone and arm the system. I get home and hands are going to be full with bags so I use the app to disarm the system. Shows disarmed and I open the door and then I get the delay intruder notification, I enter in my pass code into keypad and it does not take. The alarm goes off and I enter in my code several more times before it finally stops and disarms.

I checked the log and it shows the system was disarmed before I entered, yet it still went off. It took 2 mins to get the system to disarm.

Here is the system events log:

|hsmAlert|hsmEvent|cancel||2019-04-24 11:48:59.243 AM PDT|
|hsmStatus|hsmEvent|disarmed||2019-04-24 11:48:52.728 AM PDT|
|hsmSetArm|hsmEvent|disarm||2019-04-24 11:48:52.711 AM PDT|
|hsmAlert|hsmEvent|cancel||2019-04-24 11:48:52.643 AM PDT|
|hsmStatus|hsmEvent|allDisarmed||2019-04-24 11:48:10.877 AM PDT|
|hsmSetArm|hsmEvent|disarmAll||2019-04-24 11:48:10.852 AM PDT|
|hsmAlert|hsmEvent|cancel||2019-04-24 11:48:10.644 AM PDT|
|hsmSetArm||disarmAll||2019-04-24 11:48:02.792 AM PDT|
|hsmAlert|hsmEvent|intrusion||2019-04-24 11:47:22.976 AM PDT|
|hsmAlert|hsmEvent|intrusion-delay||2019-04-24 11:47:06.311 AM PDT|
|hsmStatus|hsmEvent|disarmed||2019-04-24 11:46:57.539 AM PDT|
|hsmSetArm|hsmEvent|disarm||2019-04-24 11:46:57.527 AM PDT|
|hsmSetArm||disarm||2019-04-24 11:46:56.772 AM PDT|
|hsmStatus|hsmEvent|armedAway||2019-04-24 11:07:22.775 AM PDT|
|hsmSetArm|hsmEvent|armAway||2019-04-24 11:07:22.769 AM PDT|
|hsmStatus|hsmEvent|armingAway||2019-04-24 11:06:52.408 AM PDT|
|hsmSetArm||armAway||2019-04-24 11:06:26.601 AM PDT|

Here is my log for arming:

dev:32019-04-24 11:07:47.812 am infoKeypad was armed away [digital]

dev:1632019-04-24 11:07:30.259 am debugAlexa Playlists Changed to [:]

app:1292019-04-24 11:07:24.059 am infoAlarm Arming Triggered

dev:1722019-04-24 11:07:23.971 am infoVRD-AlarmON was turned on

app:1302019-04-24 11:07:23.823 am infoAlarm Off: Home hsmStatus armedAway

app:1292019-04-24 11:07:23.727 am infoAlarm Arming: Home hsmStatus armedAway

dev:32019-04-24 11:07:23.161 am debugarmAway(30) called, already armAway

dev:32019-04-24 11:07:23.158 am debugarmAway(30, armMode:03, armingMode:0A)

dev:32019-04-24 11:07:22.988 am debugarmAway(30) called, already armAway

dev:32019-04-24 11:07:22.985 am debugarmAway(30, armMode:03, armingMode:0A)

app:92019-04-24 11:07:22.772 am infoArmed Away

dev:1662019-04-24 11:07:16.113 am debugAlexa Playlists Changed to [:]

dev:1642019-04-24 11:07:03.361 am debugAlexa Playlists Changed to [:]

dev:32019-04-24 11:06:54.689 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:]

app:1292019-04-24 11:06:53.025 am infoAlarm Arming: Home hsmStatus armingAway

app:1302019-04-24 11:06:52.993 am infoAlarm Off: Home hsmStatus armingAway

dev:512019-04-24 11:06:49.837 am infoGarage Outside Door temperature is 72.67°F

dev:1652019-04-24 11:06:49.320 am debugAlexa Playlists Changed to [:]

dev:1632019-04-24 11:06:30.372 am debugAlexa Playlists Changed to [:]

dev:32019-04-24 11:06:27.146 am debugsendArmResponse- sucess, bin:1, armMode:00 -> armRequest:03, exitDelay:30, isInitiator:false, lcData:[isValid:true, isInitiator:false, code:0000, name:not required, codeNumber:-1]

dev:32019-04-24 11:06:27.142 am debugarmAway(30, armMode:00, armingMode:00)

Here is where I disarm it.

dev:32019-04-24 11:49:06.174 am infoKeypad was disarmed [physical]

dev:1642019-04-24 11:49:04.122 am debugAlexa Playlists Changed to [:]

app:1332019-04-24 11:49:00.672 am infoAlarm Triggered - Water: Home hsmAlert cancel

app:762019-04-24 11:49:00.588 am infoAlarm Triggered - Intruder: Home hsmAlert cancel

app:1322019-04-24 11:49:00.484 am infoAlarm Triggered - S/CO: Home hsmAlert cancel

dev:722019-04-24 11:48:59.624 am infoFront Outside Light is off [digital]

app:92019-04-24 11:48:59.241 am warnAlert Intrusion canceled

dev:32019-04-24 11:48:58.114 am infoKeypad alarm was turned off

dev:32019-04-24 11:48:57.621 am debugsendArmResponse- sucess, bin:-1, armMode:00 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:0000, name:Albert, codeNumber:1]

dev:32019-04-24 11:48:57.527 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000439353332FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 39, 35, 33, 32, FF]]

dev:32019-04-24 11:48:57.320 am infoKeypad is active

app:1302019-04-24 11:48:57.086 am infoAlarm Off Triggered

dev:32019-04-24 11:48:56.930 am debuggetMotionResult: active

dev:32019-04-24 11:48:56.854 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:]

dev:32019-04-24 11:48:56.634 am infoKeypad was disarmed [physical]

dev:1722019-04-24 11:48:56.300 am infoVRD-AlarmON was turned off

dev:732019-04-24 11:48:56.098 am infoKitchen Light was turned off [digital]

dev:1932019-04-24 11:48:55.949 am infoVRD-AlarmStatus was set to 0%

dev:1122019-04-24 11:48:55.569 am infoLiving Room Light was turned off [digital]

app:1302019-04-24 11:48:55.219 am infoAlarm Off: Home hsmStatus disarmed

app:1292019-04-24 11:48:55.035 am infoAlarm Arming: Home hsmStatus disarmed

app:1322019-04-24 11:48:54.785 am infoAlarm Triggered - S/CO: Home hsmAlert cancel

app:1332019-04-24 11:48:54.782 am infoAlarm Triggered - Water: Home hsmAlert cancel

app:762019-04-24 11:48:54.713 am infoAlarm Triggered - Intruder: Home hsmAlert cancel

dev:722019-04-24 11:48:53.834 am infoFront Outside Light is off [digital]

dev:32019-04-24 11:48:53.230 am debugsendArmResponse- sucess, bin:1, armMode:00 -> armRequest:00, exitDelay:0, isInitiator:false, lcData:[isValid:true, isInitiator:false, code:0000, name:not required, codeNumber:-1]

app:92019-04-24 11:48:52.725 am infoDisarmed

app:92019-04-24 11:48:52.641 am warnAlert Intrusion canceled

dev:1652019-04-24 11:48:49.971 am debugAlexa Playlists Changed to [:]

dev:32019-04-24 11:48:49.740 am infoKeypad alarm was turned off

dev:32019-04-24 11:48:48.446 am debugsendArmResponse- sucess, bin:-1, armMode:00 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:0000, name:Albert, codeNumber:1]

dev:32019-04-24 11:48:48.376 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000439353332FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 39, 35, 33, 32, FF]]

dev:32019-04-24 11:48:48.198 am infoKeypad was disarmed [physical]

dev:1332019-04-24 11:48:38.947 am infoSet Fan operating State to: On

dev:1332019-04-24 11:48:38.946 am infoSet operating State to: Idle

dev:1332019-04-24 11:48:36.727 am infoExecuting 'login'

dev:1332019-04-24 11:48:36.504 am infoin poll: null

dev:1632019-04-24 11:48:30.646 am debugAlexa Playlists Changed to [:]

dev:1662019-04-24 11:48:18.608 am debugAlexa Playlists Changed to [:]

dev:732019-04-24 11:48:15.605 am infoKitchen Light was set to 38% [digital]

dev:1122019-04-24 11:48:14.900 am infoLiving Room Light was set to 55% [digital]

app:762019-04-24 11:48:14.694 am infoAlarm Triggered - Intruder: Home hsmAlert cancel

app:1292019-04-24 11:48:14.516 am infoAlarm Arming: Home hsmStatus allDisarmed

app:1302019-04-24 11:48:14.356 am infoAlarm Off: Home hsmStatus allDisarmed

app:1322019-04-24 11:48:14.261 am infoAlarm Triggered - S/CO: Home hsmAlert cancel

app:1332019-04-24 11:48:13.926 am infoAlarm Triggered - Water: Home hsmAlert cancel

dev:1622019-04-24 11:48:13.849 am infoGarage Siren: alarm is off

dev:712019-04-24 11:48:13.826 am infoDining Table Light was set to 29% [digital]

dev:1612019-04-24 11:48:13.304 am infoHallway Siren: alarm is off

dev:722019-04-24 11:48:12.670 am infoFront Outside Light is off [digital]

dev:32019-04-24 11:48:11.637 am debugsendArmResponse- sucess, bin:1, armMode:00 -> armRequest:00, exitDelay:0, isInitiator:false, lcData:[isValid:true, isInitiator:false, code:0000, name:not required, codeNumber:-1]

app:822019-04-24 11:48:11.172 am debugDevice Data Received and Updated for (4) Alexa Devices | Took: (3306ms) | Last Refreshed: (10.2 minutes)

app:92019-04-24 11:48:10.875 am infoAll Disarmed

app:92019-04-24 11:48:10.641 am warnAlert Intrusion canceled

dev:1662019-04-24 11:48:10.448 am debugAlexa Playlists Changed to [:]

dev:32019-04-24 11:48:08.401 am infoKeypad alarm was turned off

dev:32019-04-24 11:48:08.178 am debugsendArmResponse- sucess, bin:1, armMode:00 -> armRequest:00, exitDelay:0, isInitiator:false, lcData:[isValid:true, isInitiator:false, code:0000, name:not required, codeNumber:-1]

dev:32019-04-24 11:48:07.383 am infoKeypad was disarmed [digital]

dev:1642019-04-24 11:48:05.866 am debugAlexa Playlists Changed to [:]

dev:1652019-04-24 11:48:04.586 am debugAlexa Playlists Changed to [:]

dev:1642019-04-24 11:48:00.230 am debugAlexa Playlists Changed to [:]

dev:1632019-04-24 11:47:56.851 am debugAlexa Playlists Changed to [:]

dev:1652019-04-24 11:47:49.693 am debugAlexa Playlists Changed to [:]

dev:32019-04-24 11:47:36.905 am debugsendArmResponse- sucess, bin:-1, armMode:03 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:0000, name:Albert, codeNumber:1]

dev:32019-04-24 11:47:36.801 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000439353332FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 39, 35, 33, 32, FF]]

dev:32019-04-24 11:47:35.279 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:]

dev:1632019-04-24 11:47:33.548 am debugAlexa Playlists Changed to [:]

dev:1612019-04-24 11:47:29.406 am infoHallway Siren: alarm is both

dev:32019-04-24 11:47:29.263 am debugsendArmResponse- sucess, bin:-1, armMode:03 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:0000, name:Albert, codeNumber:1]

dev:32019-04-24 11:47:29.162 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000439353332FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 39, 35, 33, 32, FF]]

dev:502019-04-24 11:47:29.172 am infoGarage Overhead Door temperature is 73.08°F

dev:1622019-04-24 11:47:28.506 am infoGarage Siren: alarm is both

dev:732019-04-24 11:47:27.499 am infoKitchen Light was set to 31% [physical]

dev:1122019-04-24 11:47:25.808 am infoLiving Room Light was set to 99% [digital]

dev:1122019-04-24 11:47:25.753 am infoLiving Room Light was turned on [digital]

dev:712019-04-24 11:47:25.676 am infoDining Table Light was set to 99% [digital]

dev:732019-04-24 11:47:25.421 am infoKitchen Light was set to 17% [digital]

dev:732019-04-24 11:47:25.406 am infoKitchen Light was turned on [digital]

app:762019-04-24 11:47:24.885 am infoAlarm Triggered - Intruder Triggered

dev:32019-04-24 11:47:24.491 am debugsendArmResponse- sucess, bin:-1, armMode:03 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:0000, name:Albert, codeNumber:1]

dev:32019-04-24 11:47:24.455 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000439353332FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 39, 35, 33, 32, FF]]

dev:1672019-04-24 11:47:23.876 am infoSending Message: [:rotating_light: Intruder Alert :rotating_light:] Priority: [0] to [All Devices]

app:1322019-04-24 11:47:23.580 am infoAlarm Triggered - S/CO: Home hsmAlert intrusion

app:762019-04-24 11:47:23.568 am infoAlarm Triggered - Intruder: Home hsmAlert intrusion

app:1332019-04-24 11:47:23.460 am infoAlarm Triggered - Water: Home hsmAlert intrusion

dev:722019-04-24 11:47:22.919 am infoFront Outside Light was set to flash with a rate of 750 milliseconds

dev:32019-04-24 11:47:21.750 am infoKeypad alarm set to siren

app:92019-04-24 11:47:21.615 am warnAlert Intrusion Front Door open

dev:32019-04-24 11:47:19.464 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:]

dev:32019-04-24 11:47:17.920 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:]

dev:392019-04-24 11:47:17.824 am infoFront Door was closed

dev:1662019-04-24 11:47:16.882 am debugAlexa Playlists Changed to [:]

dev:32019-04-24 11:47:16.425 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:]

dev:32019-04-24 11:47:14.795 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:]

dev:32019-04-24 11:47:13.242 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:]

dev:32019-04-24 11:47:11.710 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:]

dev:32019-04-24 11:47:10.240 am debugdescMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:]

app:762019-04-24 11:47:07.384 am infoAlarm Triggered - Intruder: Home hsmAlert intrusion-delay

app:1332019-04-24 11:47:07.273 am infoAlarm Triggered - Water: Home hsmAlert intrusion-delay

app:1322019-04-24 11:47:07.054 am infoAlarm Triggered - S/CO: Home hsmAlert intrusion-delay

app:92019-04-24 11:47:06.333 am warnAlert Intrusion pending Front Door open

app:882019-04-24 11:47:06.332 am infoKeypad Beep - When Something Opened Triggered

app:882019-04-24 11:47:05.916 am infoKeypad Beep - When Something Opened: Front Door contact open

dev:392019-04-24 11:47:05.323 am infoFront Door was opened

dev:1642019-04-24 11:47:03.154 am debugAlexa Playlists Changed to [:]

dev:362019-04-24 11:47:00.671 am infoShed Door temperature is 72.29°F

app:1302019-04-24 11:46:59.122 am infoAlarm Off Triggered

dev:1722019-04-24 11:46:58.905 am infoVRD-AlarmON was turned off

dev:1932019-04-24 11:46:58.779 am infoVRD-AlarmStatus was set to 0%

app:1292019-04-24 11:46:58.569 am infoAlarm Arming: Home hsmStatus disarmed

app:1302019-04-24 11:46:58.478 am infoAlarm Off: Home hsmStatus disarmed

dev:32019-04-24 11:46:57.932 am debugsendArmResponse- sucess, bin:1, armMode:03 -> armRequest:00, exitDelay:0, isInitiator:false, lcData:[isValid:true, isInitiator:false, code:0000, name:not required, codeNumber:-1]

app:92019-04-24 11:46:57.536 am infoDisarmed

2

(Note my code is not really 0000)

Any Idea why it still triped intruder? I have checked my rules and there is nothing that would force it to go off from what I see. Most of the time it works fine, but every so often it says disarmed but still gets tripped.

3

You might want to get support involved. support@hubitat.com

4

Did you ever figure this out? I`m seeing the same thing, I armed from the dashboard for testing then I disarmed via a rule on entering the front door lock code and waited for the dashboard to show disarmed before I opened the door and the alarm activated within about 1.5 seconds.

I was testing the lock code rule to try to fix an issue I ran into this weekend by arming the system from the dashboard while at the park within Geofence range so the Geofence didn't disarm the system when we got home since I had never left the circle and I forgot to disarm it before my wife opened the door.

I`m wondering if it has something to do with the intrusion delay, like that is delaying the disarm or something.

Screenshot_20190605-200543_Chrome
Screenshot_20190605-200543_Chrome.jpg1920×1021 192 KB

5

I am experiencing this also. It seems that the hub gets info to disarm, starts that process, but HSM is slow to update and still triggers. @patrick do you know of this being an issue?

app:12722019-06-06 11:56:07.218 am infoDisarmed

app:12722019-06-06 11:56:03.760 am infoArmed Home

app:12722019-06-06 11:53:27.721 am infoAll Disarmed

app:12722019-06-06 11:53:27.701 am warnAlert Intrusion-Night canceled

app:12722019-06-06 11:53:13.061 am warnAlert Intrusion-Night Office Motion 1 active

app:12722019-06-06 11:53:08.721 am infoDisarmed

app:12722019-06-06 11:53:04.981 am infoArmed Night

app:12722019-06-06 11:53:00.928 am infoArmed Home

app:12722019-06-06 06:00:01.999 am infoDisarmed

6

@Patrick is this issue being looked in to. It also seems to plague me. My logs show the same as tterk1 posted.

1 Like
7

I have not found a fix, I did remove the Alexa integration and that fix the issue for the main part, but it has randomly happened about once a month. I have tried to figure it out and not able to do so.

8

Mine also exhibits the issue inconsistently, typically it happens to be on a work day and I haven't had time to look in to it, but this morning it happened again and I was able to see mine showed the same as @Terk posted above.

9

Same issue is happening to me. My logs show that my HSM status is disarmedAll and then I get an intrusion alert. I see a new intrusion event about every 7 seconds for a minute or two and then it stops. I can't find any reason an intrusion event would occur after the system disarms.

I have attempted to add redundancy checks by setting the HSM to disarm all when my mode changes to disarmed, but it still has false intrusion alerts.

10

Keeping my fingers crossed, have not had this occur since the last update.

11

happened 2 days ago again, but im still on 2.1.0.117, waiting another week to make sure the current update is stable

12

Happened to me this morning. I armed home mode via a keypad...then disarmed via keypad...HSM showed DISARMED then when I opened a door a few minutes later, intrusion alerts & sirens go off.

13

I just updated to 2.1.1.120. Now I wait to see if the issue continues.

14

Well its been happening again as of lately. Last 5 time I have come home the system shows disarmed the intrusion still goes off. I keep checking the settings and nothing sticks out as the issue.

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:25:08.484 pm [info](http://10.1.10.45/device/edit/3)Keypad was disarmed [physical]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:59.375 pm [info](http://10.1.10.45/device/edit/3)Keypad was disarmed [digital]

[dev:117](http://10.1.10.45/logs/past#dev117)2019-07-09 08:24:53.451 pm [info](http://10.1.10.45/device/edit/117)Front Door Lock was locked by thumb turn [physical]

[dev:117](http://10.1.10.45/logs/past#dev117)2019-07-09 08:24:53.430 pm [debug](http://10.1.10.45/device/edit/117)alarmv2.AlarmReport: AlarmReport(alarmLevel:1, alarmType:21, eventParameter:[], numberOfEventParameters:0, zensorNetSourceNodeId:0, zwaveAlarmEvent:1, zwaveAlarmStatus:255, zwaveAlarmType:6)

[dev:117](http://10.1.10.45/logs/past#dev117)2019-07-09 08:24:53.334 pm [debug](http://10.1.10.45/device/edit/117)parse: zw device: 12, command: 9881, payload: 00 71 05 15 01 00 FF 06 01 00 , isMulticast: false

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:38.347 pm [info](http://10.1.10.45/device/edit/3)Keypad is inactive

[app:88](http://10.1.10.45/logs/past#app88)2019-07-09 08:24:25.505 pm [info](http://10.1.10.45/installedapp/configure/88)Keypad Beep - When Something Opened Triggered

[app:88](http://10.1.10.45/logs/past#app88)2019-07-09 08:24:24.892 pm [info](http://10.1.10.45/installedapp/configure/88)Keypad Beep - When Something Opened: Porch Door contact open

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:24.157 pm [trace](http://10.1.10.45/device/edit/3)sendArmResponse- sucess, bin:-1, armMode:00 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:9532, name:Albert, codeNumber:1]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:24.070 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000439353332FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 39, 35, 33, 32, FF]]

[dev:47](http://10.1.10.45/logs/past#dev47)2019-07-09 08:24:23.883 pm [info](http://10.1.10.45/device/edit/47)Porch Door was opened

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:23.736 pm [info](http://10.1.10.45/device/edit/3)Keypad was disarmed [physical]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:23.473 pm [trace](http://10.1.10.45/device/edit/3)sendArmResponse- sucess, bin:-1, armMode:00 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:9532, name:Albert, codeNumber:1]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:23.399 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000439353332FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 39, 35, 33, 32, FF]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:23.222 pm [debug](http://10.1.10.45/device/edit/3)getMotionResult: active

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:23.192 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:[]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:22.662 pm [info](http://10.1.10.45/device/edit/3)Keypad was disarmed [physical]

[dev:162](http://10.1.10.45/logs/past#dev162)2019-07-09 08:24:13.695 pm [info](http://10.1.10.45/device/edit/162)Garage Siren: alarm is off

[dev:161](http://10.1.10.45/logs/past#dev161)2019-07-09 08:24:13.675 pm [info](http://10.1.10.45/device/edit/161)Hallway Siren: alarm is off

[dev:112](http://10.1.10.45/logs/past#dev112)2019-07-09 08:24:13.390 pm [info](http://10.1.10.45/device/edit/112)Living Room Light was set to 72% [digital]

[dev:71](http://10.1.10.45/logs/past#dev71)2019-07-09 08:24:13.108 pm [info](http://10.1.10.45/device/edit/71)Dining Table Light was set to 23% [digital]

[dev:72](http://10.1.10.45/logs/past#dev72)2019-07-09 08:24:12.819 pm [info](http://10.1.10.45/device/edit/72)Front Outside Light is on [digital]

[app:76](http://10.1.10.45/logs/past#app76)2019-07-09 08:24:11.388 pm [info](http://10.1.10.45/installedapp/configure/76)Alarm Triggered - Intruder: Home hsmAlert cancel

[app:9](http://10.1.10.45/logs/past#app9)2019-07-09 08:24:10.366 pm [warn](http://10.1.10.45/installedapp/configure/9)Alert Intrusion canceled

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:09.149 pm [info](http://10.1.10.45/device/edit/3)Keypad alarm was turned off

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:08.672 pm [trace](http://10.1.10.45/device/edit/3)sendArmResponse- sucess, bin:-1, armMode:00 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:9532, name:Albert, codeNumber:1]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:08.579 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000439353332FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 39, 35, 33, 32, FF]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:08.317 pm [info](http://10.1.10.45/device/edit/3)Keypad is active

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:07.967 pm [debug](http://10.1.10.45/device/edit/3)getMotionResult: active

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:07.945 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:[]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:24:07.677 pm [info](http://10.1.10.45/device/edit/3)Keypad was disarmed [physical]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:57.372 pm [trace](http://10.1.10.45/device/edit/3)sendArmResponse- sucess, bin:1, armMode:00 -> armRequest:00, exitDelay:0, isInitiator:false, lcData:[isValid:true, isInitiator:false, code:0000, name:not required, codeNumber:-1]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:57.218 pm [info](http://10.1.10.45/device/edit/3)Keypad was disarmed [digital]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:21.442 pm [trace](http://10.1.10.45/device/edit/3)sendArmResponse- sucess, bin:-1, armMode:03 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:9532, name:Albert, codeNumber:1]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:21.305 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000439353332FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 39, 35, 33, 32, FF]]

[dev:116](http://10.1.10.45/logs/past#dev116)2019-07-09 08:23:19.400 pm [info](http://10.1.10.45/device/edit/116)Living Room GBS battery level is 100%

[dev:73](http://10.1.10.45/logs/past#dev73)2019-07-09 08:23:18.649 pm [info](http://10.1.10.45/device/edit/73)Kitchen Light was set to 99% [physical]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:17.745 pm [trace](http://10.1.10.45/device/edit/3)sendArmResponse- sucess, bin:-1, armMode:03 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:9532, name:Albert, codeNumber:1]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:17.150 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000439353332FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 39, 35, 33, 32, FF]]

[dev:161](http://10.1.10.45/logs/past#dev161)2019-07-09 08:23:15.598 pm [info](http://10.1.10.45/device/edit/161)Hallway Siren: alarm is both

[dev:162](http://10.1.10.45/logs/past#dev162)2019-07-09 08:23:15.548 pm [info](http://10.1.10.45/device/edit/162)Garage Siren: alarm is both

[dev:112](http://10.1.10.45/logs/past#dev112)2019-07-09 08:23:14.517 pm [info](http://10.1.10.45/device/edit/112)Living Room Light was turned on [digital]

[app:76](http://10.1.10.45/logs/past#app76)2019-07-09 08:23:14.487 pm [info](http://10.1.10.45/installedapp/configure/76)Alarm Triggered - Intruder Triggered

[dev:73](http://10.1.10.45/logs/past#dev73)2019-07-09 08:23:14.079 pm [info](http://10.1.10.45/device/edit/73)Kitchen Light was set to 25% [digital]

[dev:71](http://10.1.10.45/logs/past#dev71)2019-07-09 08:23:14.062 pm [info](http://10.1.10.45/device/edit/71)Dining Table Light was set to 99% [digital]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:13.295 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:[]]

[dev:167](http://10.1.10.45/logs/past#dev167)2019-07-09 08:23:13.064 pm [info](http://10.1.10.45/device/edit/167)Sending Message: [🚨 Intruder Alert 🚨] Priority: [0] to [All Devices]

[app:76](http://10.1.10.45/logs/past#app76)2019-07-09 08:23:12.547 pm [info](http://10.1.10.45/installedapp/configure/76)Alarm Triggered - Intruder: Home hsmAlert intrusion

[dev:39](http://10.1.10.45/logs/past#dev39)2019-07-09 08:23:11.918 pm [info](http://10.1.10.45/device/edit/39)Front Door was closed

[dev:72](http://10.1.10.45/logs/past#dev72)2019-07-09 08:23:11.704 pm [info](http://10.1.10.45/device/edit/72)Front Outside Light was set to flash with a rate of 750 milliseconds

[app:88](http://10.1.10.45/logs/past#app88)2019-07-09 08:23:10.052 pm [info](http://10.1.10.45/installedapp/configure/88)Keypad Beep - When Something Opened Triggered

[app:88](http://10.1.10.45/logs/past#app88)2019-07-09 08:23:09.630 pm [info](http://10.1.10.45/installedapp/configure/88)Keypad Beep - When Something Opened: Front Door contact open

[app:9](http://10.1.10.45/logs/past#app9)2019-07-09 08:23:09.538 pm [warn](http://10.1.10.45/installedapp/configure/9)Alert Intrusion Front Door open

[dev:39](http://10.1.10.45/logs/past#dev39)2019-07-09 08:23:08.670 pm [info](http://10.1.10.45/device/edit/39)Front Door was opened

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:06.962 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:[]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:05.402 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:[]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:03.905 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:[]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:03.402 pm [trace](http://10.1.10.45/device/edit/3)sendArmResponse- sucess, bin:-1, armMode:03 -> armRequest:00, exitDelay:0, isInitiator:true, lcData:[isValid:true, isInitiator:true, code:2748, name:Kelly, codeNumber:2]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:03.223 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 00 00 000432373438FF, profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[00, 04, 32, 37, 34, 38, FF]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:02.237 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:[]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:23:00.766 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:[]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:22:59.186 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:[]]

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:22:57.645 pm [debug](http://10.1.10.45/device/edit/3)descMap: [raw:catchall: 0104 0501 01 03 0040 00 14CF 01 00 0000 07 00 , profileId:0104, clusterId:0501, clusterInt:1281, sourceEndpoint:01, destinationEndpoint:03, options:0040, messageType:00, dni:14CF, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:00, data:[]]

[dev:39](http://10.1.10.45/logs/past#dev39)2019-07-09 08:22:57.470 pm [info](http://10.1.10.45/device/edit/39)Front Door was closed

[app:76](http://10.1.10.45/logs/past#app76)2019-07-09 08:22:55.030 pm [info](http://10.1.10.45/installedapp/configure/76)Alarm Triggered - Intruder: Home hsmAlert intrusion-delay

[app:130](http://10.1.10.45/logs/past#app130)2019-07-09 08:22:54.551 pm [info](http://10.1.10.45/installedapp/configure/130)Alarm Off Triggered

[app:88](http://10.1.10.45/logs/past#app88)2019-07-09 08:22:54.281 pm [info](http://10.1.10.45/installedapp/configure/88)Keypad Beep - When Something Opened Triggered

[app:9](http://10.1.10.45/logs/past#app9)2019-07-09 08:22:54.211 pm [warn](http://10.1.10.45/installedapp/configure/9)Alert Intrusion pending Front Door open

[dev:290](http://10.1.10.45/logs/past#dev290)2019-07-09 08:22:54.133 pm [info](http://10.1.10.45/device/edit/290)V - Water Leak Switch was turned off

[app:88](http://10.1.10.45/logs/past#app88)2019-07-09 08:22:53.621 pm [info](http://10.1.10.45/installedapp/configure/88)Keypad Beep - When Something Opened: Front Door contact open

[dev:172](http://10.1.10.45/logs/past#dev172)2019-07-09 08:22:53.565 pm [info](http://10.1.10.45/device/edit/172)V - Alarm_ON was turned off

[app:130](http://10.1.10.45/logs/past#app130)2019-07-09 08:22:53.120 pm [info](http://10.1.10.45/installedapp/configure/130)Alarm Off: Home hsmStatus disarmed

[app:129](http://10.1.10.45/logs/past#app129)2019-07-09 08:22:52.995 pm [info](http://10.1.10.45/installedapp/configure/129)Alarm Arming: Home hsmStatus disarmed

[dev:39](http://10.1.10.45/logs/past#dev39)2019-07-09 08:22:52.291 pm [info](http://10.1.10.45/device/edit/39)Front Door was opened

[dev:3](http://10.1.10.45/logs/past#dev3)2019-07-09 08:22:52.077 pm [trace](http://10.1.10.45/device/edit/3)sendArmResponse- sucess, bin:1, armMode:03 -> armRequest:00, exitDelay:0, isInitiator:false, lcData:[isValid:true, isInitiator:false, code:0000, name:not required, codeNumber:-1]

[app:9](http://10.1.10.45/logs/past#app9)2019-07-09 08:22:51.904 pm [info](http://10.1.10.45/installedapp/configure/9)Disarmed

[app:96](http://10.1.10.45/logs/past#app96)2019-07-09 08:22:51.789 pm [error](http://10.1.10.45/installedapp/configure/96)httpGet() request failed with error 400

[app:168](http://10.1.10.45/logs/past#app168)2019-07-09 08:22:51.385 pm [info](http://10.1.10.45/installedapp/configure/168)Disarm Alarm On front Door Keypad Triggered

[app:168](http://10.1.10.45/logs/past#app168)2019-07-09 08:22:51.201 pm [info](http://10.1.10.45/installedapp/configure/168)Disarm Alarm On front Door Keypad: Front Door Lock lockCode Albert

[dev:117](http://10.1.10.45/logs/past#dev117)2019-07-09 08:22:50.566 pm [info](http://10.1.10.45/device/edit/117)Front Door Lock was unlocked by Albert

[dev:117](http://10.1.10.45/logs/past#dev117)2019-07-09 08:22:50.535 pm [debug](http://10.1.10.45/device/edit/117)alarmv2.AlarmReport: AlarmReport(alarmLevel:1, alarmType:19, eventParameter:[1], numberOfEventParameters:1, zensorNetSourceNodeId:0, zwaveAlarmEvent:6, zwaveAlarmStatus:255, zwaveAlarmType:6)
15

I’ve been having the same issue for quite some time, same symptoms, same log entries, everything. I’m running the latest platform release. A hub reboot always resolves the issue for me; not sure if anyone else has tried that yet. I messaged @bravenel 23 days ago to see if perhaps my hub was left in verbose logging from our troubleshooting of another issue back in March. I was thinking maybe a memory leak or other resource issue. I have yet to receive a response. I am trying to hang in here and wait for things to stabilize with HSM but my experience has left me fraught with frustration thus far. I absolutely do not trust this system with the security of my home.

16

And....we just got home a bit ago and it did it again! This time, add strangeness in the HSM UI. No "Arm Away" button. Another thing I've noticed is that when HSM is in this strange state, it takes a while for the keypads to trigger arm/disarm events. I get a pushover message whenever there's a mode change in HSM. Sometimes I will get a notification 2 minutes later. Often, the disarm event takes longer than the entry delay, triggering an alarm. I am leaving the hub in failure mode with hopes that I might get a response from @bravenel.

17

Just happened to me this morning. Wife still in bed and not a happy camper. Me in dog house. Here is the system events. HSM shows disarmed 32 seconds before it was triggered.

HSM1
HSM1.jpg1040×459 71.6 KB

One thing I have noticed that may or may not have anything to do with this. RM, either 3 or 4, seems to be very slow. In the instance this morning I told Alexa to execute my wakeup routine. The RM was triggered at 6:13.48. One second later the mode was set to Home. Then another rule which looks for a change in Mode didn't trigger until 6:13.57 which was 9 seconds later. That seems like a long time. That rule then took 8 seconds to disarm HSM. I have noticed this slowness in other rules and most of the time it's no big deal, but still seems wrong.

18

Same deal here, like I said in my previous post, rebooting the hub always restores normal operation. Too bad it only lasts for a couple of weeks before needing rebooted again. Makes me seriously wonder if there’s a memory leak or something.

19

It does sound like something is slowing down the hub, maybe an app or driver possibly and it just may take time for it to get worse. I would look into any apps that are refreshing or sending any data to a database on a frequent basis, because this could slow the hub down.

20

I'll throw in my experience here too. I don't use HSM for security beyond telling my DSC (hardwired) security system to arm/disarm. That part works perfectly fine, but I did have HSM set to send a text when HSM is armed away and the basement door is opened (Zwave contact, not monitored by the DSC system). It was sending this alert a few minutes after HSM itself was disarmed, and the DSC system was disarmed via HSM.