I have 3 new hubs and one is not showing in my account. When I try and open a support ticket none of the MAC addresses works in the required field.
yes
I think you need to input it exactly as it appears on the sticker - i.e. without the colons.
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i will try that
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That worked. Might note that on the screen
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Then how would I be able to add value?
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Thank you for your feedback. We have updated the note on the website to be more clear.
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