How Do I Add A Smart Start Device In The iOS App? There's No Plus Sign!

[velvetfoot]

@hydro311

If you go to (iPhone) Settings, then "Privacy & Security", then down to "Local Network", can you enable for the Hubitat app there?

I've tried that.
It doesn't give me the choice.
It's like Hubitat app didn't ask for permission.
I see @aaiyar also has Camera.

[nclark]

@velvetfoot , sorry for doubting, I check the version number in the app itself not in the iPhone settings, I just copied your screenshot and will report this bug in the appropriate section.

[velvetfoot]

I had just installed, physically, the latest Aeotec HEM8 and was just going to SmartStart it, and then, boom, no "plus". Nothing's easy, lol. Except that light pipe mod.

[hydro311]

@velvetfoot

I've tried that.
It doesn't give me the choice.
It's like Hubitat app didn't ask for permission.
I see @aaiyar also has Camera.

Huh, that is weird, but I'm sure that's the source of this whole issue here - without access to your local network, it can't know if it's on it or not.

Maybe I and others were somehow grandfathered in on that, but the currently available app won't do it as a fresh install

[velvetfoot]

@hydro311

without access to your local network

But doesn't it actually have access to the local network?
If I kill cellular, and only have wifi running, it works just fine, as far as the dashboard goes.

[velvetfoot]

@hydro311

Maybe I and others were somehow grandfathered in on that, but the currently available app won't do it as a fresh install

Hey, how about deleting the app and reinstalling it, and see what happens.

What's interesting is that in the app store, when I go to reinstall it, it has a cloud with a down arrow, instead of "Get", whatever that means.

[hydro311]

I don't think dashboard access matters either way, but maybe I'm wrong about Local Network -- I'm not an expert on any of that.

[velvetfoot]

Found this.
Shouldn't have to do beta to smartstart.

Hubitat App for IOS is not requesting "Local Network" services

Did you try joining using this info? Maybe they have a cap on users and need to bump it up.

[hydro311]

Ah yep, here it is... hopefully they'll push this to production soon.

[iOS Mobile App Beta 2.1.1] What’s new in build 390

Build 390: Security UI Support for dashboard based favorite and devices tabs Fix on updating favorites and devices on configuration change Build 387: Dashboard like devices for Favorites and Devices tab (Requires firmware 2.4.1.140 Fix on some times fail to detect active subscriptions Fix on local network permission not prompted Fix on HSM Improved Dark Mode Improvements on network issue detection

[nclark]

ok so basically this has just become more of an app thinking it's always on cloud in stead of the local network. This might have something to do with this bit of info in the Beta release build 387, "Fix on local network permission not prompted" and "Improvements on network issue detection"

[iOS Mobile App Beta 2.1.1] What’s new in build 387

Build 387: Dashboard like devices for Favorites and Devices tab (Requires firmware 2.4.1.140 Fix on some times fail to detect active subscriptions Fix on local network permission not prompted Fix on HSM Improved Dark Mode Improvements on network issue detection

[bertabcd1234]

@velvetfoot

Shouldn't have to do beta to smartstart.

Everything is beta before release. Naturally, you will eventually not have to do this.

For now, this is the only option if what else you've tried does not work. It is simply a bug some users experience in the current production release. If you have trouble after the new release (or decide to beta test before then), please share details in a new topic after you do.