HELP! Smartstart

🧰 Built-In Apps and Drivers
1

So, I used smartstart for the first time since I need to add a device as a LR so it wouldn't route for other devices.

Not only did they show "not included/pending" but I now have about 50 entries that are toast in my zwave table.

The plug are Minoston MP31ZP devices that are listed in supported devices???

Pro Hub...latest OS

2

Before you do anything, do a shutdown from the settings menu. Wait 30 seconds, and plug the hub back in.

The Z-wave radio might be jammed, and the only fix is to power cycle (not reboot) the hub.

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3

Good SS inclusion and troubleshooting tips here from Jeff (from the thread for his very useful [but not mandatory] SS app)...

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4

Thanks…this is helpful. My first priority is to delete 50 ghost devices in my zwave table adding 2 devices with smart start created.

This should NEVER happen

U don’t even get a delete

5

50 ghosts just from 1 or 2 pairing attempts would be extremely unusual...

Did you try the "shutdown, then pull power at plug, wait ~30", power back up" that was suggested above?

Ae you currently using z-wave JS or ZIP (legacy) with your 8 Pro?

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6

I personally wouldn't delete a thing or start messing around. It might make it worse.

Did you do a power cycle?

Have you tried a soft reset with restore, or a reboot with the advanced option to cleanup database?

Beyond that, I would involve support before doing anything else.

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7

A power down just made it go nuts...the soft boot rebuilding things cleared all the ghosts.

That's awesome since I never been able to delete a ghost with just a reboot before :-).

Thanks! I'm a bit terrified to add a LR device though...but I have no choice.

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BTW...had to back out of JS due to failures. That's been a few months though.