Has anyone tried connecting a Keywe Smart Lock yet?

z-wave
driver

#1

Has anyone tried connecting a Keywe Smart door lock? Just received one and having trouble getting it to recognize the lock while in discovery mode.


#2

Presumably the lock has been placed in zwave pairing mode?, even if we can't identify the device we should be able to pair it.


#3

Supposedly i'm in pairing mode. Still trying to confirm that with the lock vendor. Followed their instructions, got the tone response i expected, but the HE site sits there just searching.
So just was curious if anyone else has had any experience with this lock. It's a new release product.


#4


This is what i get when attempting to connect. it never goes past this point. And eventually times out and the device disappears


#5

does this device show up in the zwave details while it's in the discovery spin cycle?


#6

no, it's not listed among the zwave radio devices when i go to zwave information


#7

and it takes about 15-20 mins and then times out and goes back to just looking for devices.


#8

interesting, I might have a talk with the vendor about this.


#9

I would ask them specifically which Z-Wave gateways they tested this lock with.


#10

I had a similar pairing problem, after trying multiple times without success then for some reason bringing the device a couple of inches from the hub to pair it solved the problem. But it was not a lock, just saying of you want to try.


#11

i'll give it a try, i brought it within 3 feet of the hub. but i'll try closer and see what happens.
i know they said they tested with a number of hubs. ST was one, but i don't think HE was.


#12

It found it, else you wouldn't have seen anything in discovery, the process didn't complete.
If they tested it with st they would have needed a driver, do you have the driver they used?
I say that because our driver has all the fingerprints that the st driver did.


#13

does HE support S0, S1, and or S2 Zwave Security?


#14

#15

Hi...
I am a keywe developer. A contact message was sent to connect with hubitat.
If a hubitat contact me and give us support, we will connect with hubitat as soon as possible.
For reference, Smartthings' zwave-lock.src supports our KeyWe.

Thank you.


#16

I have reached out to you and look forward to your response.


#17

Can't wait to hear what comes of the discussion!


#18

this is what i found

though i don't know where to begin to create a custom driver from this in HE. Not a programmer by background. i can typically edit stuff with examples when i can find help.


#19

You might try our generic zwave lock, see how that goes in the meantime.


#20

i can't get it to pair completely. even sitting within an inch of the hub.