Google Home Code 500 Internal error encountered

Hoping to get some help. Just last week Google Home showed devices offline. I've tried searching and trying some troubleshooting but nothing seems to work.

C-5

  1. Tried restarting hub a few times already
  2. Restarted my router
  3. Unlinked and relinked Google Home and Hubitat from the Google Home app
  4. Uninstalled and reinstalled the Google Home integration app from within Hubitat.
  5. Tried asking Google to Resync my devices

When I tried relinking the logs show

app:3112025-07-24 08:09:42.911 PM

error

syncResponse Error: {
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}
, giving up for now

app:3112025-07-24 08:09:32.817 PM

error

syncResponse Error: {
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}
, giving up for now

The first day I saw the issues the hub showed
app:2662025-07-19 02:18:26.217 PM

warn

App 266 generates excessive hub load

app:2662025-07-19 02:18:26.214 PM

warn

App 266 generates excessive hub load

Not really sure what to do at this point.


Please provide your hub model (C7, C8, etc.) and its platform version from Settings>Hub Details.

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Another user posted the same issue earlier this week. 500 is a server side (google generated) error. In his case the issue resolved it self.
500 errors are not normally something that we can do anything about.
Back in the day I recall these being generated when web servers ran out of memory and or disk space, though its causes could be many I suppose.

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Did you recently update your hub platform from a much older version? Only other thing I can think of is if this is possibly the error you get with fan drivers that are not compatible with the new GH app (since a few platforms ago).

Thanks Mike, so at this point it sounds like there's not much that can be done on the Hubitat side correct? Is there really any ability to contact Google regarding this or is this just at the mercy of them resolving the issue?

I only updated my hub after I tried some of the other troubleshooting steps, restarting the hub, router, unlinking, and relinking, etc.

did you add any new devices before this error started?

No new devices added. It was working the night before. I have 5-6 Zooz light switches but haven't added anything to Hubitat at all in a very long time.

Ok then it's a Google issue of some sort I fortunately...

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