Facts about Z-Wave Repair

With results in from various social media outlets, here is what people believe the right answer should be:

image 31% thought true is correct answer

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image 47% thought true is correct answer

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image 28% thought true is correct answer

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And the right answer is: FALSE

And here is why:

According to Bryan Copeland, our Z-Wave specialist, for the repair process to work, the hub must be able to reach the device. The first task of the repair is to request the list of neighboring devices from the device itself, so that optimal routes can be determined.

If the device can't be reached, the repair does nothing. That’s why we always ping the node before attempting repair.

With that being said, it is possible that a device may become unreachable due to mesh routing errors. In this case, the repair process may be possible after all the neighboring devices are repaired first. Hubitat Elevation attempts to perform this automatically as illustrated below:

Node 15 & 16 failed initially:

Hubitat Elevation attempted to repair the failed nodes and the process was successful:

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If a node (device) can’t be reached or is no longer updating on the Devices page, the best course of action is to first attempt to power cycle the device itself, or exclude the device then re-include it.

For more details on Z-Wave Repair, check out below document: Anatomy of a Z-Wave Repair | Hubitat Documentation

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