Hello all, I have a C-5 that I want to give to a friend to get him started with home automation so I figure I should factory reset it. The problem I'm having is that the Diagnostic Tool does not have the "Advanced..." button which is how I understand I can factory reset the device per https://docs…

See this post for how to force a diagnostic tool update. [image] On 2.3.3.121, can't soft reset, can't upgrade diagnostic tool 🛎️ Get Help Run http://your.hubs.ip.here/hub/cloud/updateDiagnosticTool endpoint to force diagnostics tool update. It will take a few minutes wit…

Factory Reset C-5 on Firmware 2.3.8.118 (Diagnostic Tool stuck on version 1.0.92)

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smartishhome February 13, 2024, 6:01am 4

Thank you!