Error 404

[gopher.ny]

This seems like some sort of a database inconsistency.
Does a soft reset followed by database restore resolve it?

[azmp]

Thsnks for the reply, as I’m new to HE, can you please post directions on how to perform what you’re suggesting?

[rlithgow1]

from a web browser on your pc go to yourhubsipaddr>>settings>>backup and restore.

click the CREATE AND DOWNLOAD button. This will save a clean version of your database to your pc.

Now go to yourhubsip:8081 , user your hub's mac address to log in. Click soft reset and follow instructions.

On reboot it will ask you to restore, Pick the file you downloaded to your pc.

Boom done.

[azmp]

Hi, went through steps above. Issue not resolved, still getting a 404. Please let me know if there is anything else i can do before i restore the hub to factory settings.

[rlithgow1]

open rule machine, click the gear icon at the top, then scroll to the bottom and click REMOVE RULE MACHINE. After it's removed, go to settings and reboot. After reboot, go to APPS on the left handside, then Add built in apps, then pick rule machine. Then try to create a rule.

[azmp]

tried as well. same problem.

[rlithgow1]

I'm out of ideas. Hopefully @gopher.ny or @bobbyd can chime in again

[azmp]

I appreciate your help. I will wait few more days to see if anymore suggestions before I factory reset. I just hope this is a fluke issue and won’t be coming back.

[davekling]

I had this same 404 error and the soft reset via the Diagnostics tool worked to clear the problem. Soft reset via pushing the button on the bottom of the Hubitat did not fix the 404 error for me.

[rlithgow1]

@davekling

Soft reset via pushing the button on the bottom of the Hubitat did not fix the 404 error for me.

It will never fix that error. The button on the bottom of the hub only resets the network settings, not the hub. (Think of it this way, you set the wrong ip on the hub and now can't reach it. Pressing the button changes things back to DHCP for access)

[davekling]

Thanks for the info! Just got my C7 a few days ago, I'm a newbie. Lots to learn! Appreciate the help.

[rlithgow1]

Read this post. It will help avoid some gotchas.

Are you new to home automation or Hubitat or coming from a different platform such as SmartThings, Vera, or Wink? This may help!

Just throwing this out there. It may or may not be a help and I'm sure many others will contribute to this thread. Here are a few things to start you off. Z-wave Devices: 1: You do not need Wink/ST/Vera etc. to exclude your existing z-wave devices. Hubitat can do the exclusion for you. (Make sure you turn off your old hub first!) In most cases this is sufficient before pairing. Sometimes though you may need to factory reset the device. Non Plus z-wave devices may have to be included/excluded …

[Dubya]

I have this same problem, removed, soft reset, re-installed still 404 error 2.3.6.146. I just got this C7 and I am still learning

[rlithgow1]

Are you doing this from a PC or from a phone/tablet?

[Dubya]

its windows 11 on edge. I have not registered the hub.

[bobbyD]

@Dubya

windows 11 on edge. I have not registered the hub.

What page are you trying to access? Can you share the full path from your browser's address bar? A screenshot would be best.

[Dubya]

Looks like its Not found

[bobbyD]

@Dubya

Looks like its

Ok, thank you, very odd. I sent you a private message with further details.

[jtp10181]

Send PM to @bobbyD to join the beta if you need this issue fixed right away.

App type with namespace: hubitat and name: Rule-5.1 has parent type that does not match current app

UPDATE: this issue has been fixed in the current beta. Anyone having this problem, please send me your hub ID or MAC address in a private message and will enroll the hub in the beta to correct the problem.

[Dubya]

Thanks for the help its all working now!