I migrated my c7 to the c8 (I turned off the c7 and unplugged it from the socket and my network) I made the migration to the C8 without any problems. All devices appeared on the C8 but I realized that only the curtains (which are zwave) were working. All my zigbee devices not working. I tried to reboot the c8, the zigbee antenna, I redid the mesh, I tried everything and I'm still offline with the zigbee network! I don't know what it could be
Would you please include as much of the following as you can:
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It's quite possible during the restore you dind't check the zigbee radio box (you have to check both z-wave and zigbee). You could rerun the migration.
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I changed the channel and restarted the Zigbee radio and now it works again! thanks
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Nice. Always good to leave your wifi at 6 or below and zigbee 25 and above.
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Several restore and reboot; nothing works. No notification from apps, no access to controlling lights etc. Migrated from c7 to c8, That took 2 hours to find the hub. Wish it were as easy as the video shows. How do I get back to what I had on c7?
Turn the C-8 off. Power on the C-7.
You should have done the migration in the reverse of that: Generate a Cloud Backup of the C-7 and then power it off. Power on the C-8 and migrate using the Cloud backup. That would mean your C-7 is intact and ready to be powered on again. You don't want two hubs fighting over the same devices so power off the C-8 first.
If and when you are ready to try again, if you follow the steps below you should have no issues and be up and running quickly.
Don't take shortcuts or skip steps. Don't have both hubs on at the same time.
And as @csteele notes, you always have the C7 to fall back to...
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