It doesn't take a week to look at. We looked at on day one and found nothing to explain the problems you are having.
Some edge cases are harder to crack, and yours is one of them. We can process a replacement now, if you'd like. If the replacement works, then we know it was the hub. If the replacement ends up with the same problem, then we know that something within your connected devices is causing the problem.
Would you like to do that instead of waiting a few more days while we further investigate? As of right now, we didn't find anything wrong with the hub, but that doesn't mean there isn't something we don't see.
