aaiyar
December 22, 2023, 1:56pm
40
bobbyD:
There are too many variables specific to each and everyone's location that make it impossible for our developers to cover every scenario. This is why we ask users who experience any issues to share as many details as they can about their set-up and exact steps they've taken, so that our engineers can replicate and fix the issue not only for that individual user, but for every user who may stumble into the same exact problem.
@thewinninghams
This introductory post from @jtp10181 gives excellent directions on collecting the type of information that is useful to troubleshoot installations that aren't working.
Welcome to the Hubitat Community. You are probably reading this because you are about to ask for help, or you already did but did not provide enough information and were sent here!
If you are new and need to post screenshots, manually join the owners group:
-> Hub owners - Hubitat
TIP: When posting logs, screenshots are much easier to read.
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